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- Tasks: Support sales by processing orders and ensuring smooth logistics coordination.
- Company: Join Case, a creative leader in contemporary furniture design.
- Benefits: Competitive salary, friendly team environment, and opportunities for growth.
- Other info: Full-time role in a vibrant showroom located in Wandsworth, London.
- Why this job: Be part of a passionate team making design accessible and impactful.
- Qualifications: Experience in sales support, excellent communication, and proficiency in Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Established in 2006, Case has always believed that the best design should be accessible and affordable. Working with world-renowned, award-winning designers, Case is a vanguard of creativity, producing contemporary furniture full of integrity and character.
We are seeking a self-motivated and experienced Sales Support individual to join our friendly and growing team based at our head office/showroom in Wandsworth, London.
Day-to-Day Duties
- Process domestic and international wholesale and trade orders from the confirmation stage through to invoicing, using both manual and EDI-integrated channels.
- Ensure all B2B orders are monitored to meet ETDs and work closely with the team to overcome any challenges.
- Maintain regular updates for customers with relevant information or changes to schedules.
- Respond timely to incoming customer service enquiries.
- Work closely with planning to manage any fulfillment requirements.
- Liaise with logistics, to ensure shipments and bookings are smoothly coordinated.
Key Skills
- You take ownership of your accountabilities and can work independently or as part of a wider team pushing towards the same goals with a very organised and systematic approach.
- Excellent communication and relationship-building skills.
- Proficient in Microsoft 365 (Outlook and Excel) and Google Sheets.
- Experience within the furniture or design industry will be a distinct advantage.
As the ideal candidate you will
- Have worked in a similar role, ideally in the furniture, lighting or design industry, for a minimum of 2 years.
- Be driven by passion for the brand.
- Be fastidious, proactive and intuitive, and have a dynamic approach to your work.
- Enjoy working within a close-knit team of like-minded people.
- Be the type of person who enjoys a challenge and does whatever it takes to get the job done.
Hours: Mon – Fri 9.30 – 18.00 (Full time office/showroom based, SW18 London)
Sales Support - B2B in London employer: Case
Contact Detail:
Case Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support - B2B in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the furniture and design industry. Attend events, join online forums, or even pop into local showrooms. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Case and their products thoroughly. Be ready to discuss how your experience aligns with their values and how you can contribute to their mission of accessible design.
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft 365 or Google Sheets, bring examples of how you’ve used them effectively in past roles. This will demonstrate your proficiency and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Case team.
We think you need these skills to ace Sales Support - B2B in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the brand shine through. We love candidates who are excited about what we do and can convey that enthusiasm in their words.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in sales support or the furniture industry. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Case
✨Know the Company Inside Out
Before your interview, take some time to research Case and its values. Understand their approach to design and what makes their furniture unique. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Organisational Skills
Since the role requires a systematic approach, be prepared to discuss how you manage your tasks and prioritise your workload. Bring examples of how you've successfully handled multiple orders or customer inquiries in the past, demonstrating your ability to stay organised under pressure.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to share examples of how you've built relationships with clients or worked collaboratively with a team. Highlight any experience you have in responding to customer service enquiries, as this will be crucial for the position.
✨Familiarise Yourself with Relevant Tools
Since proficiency in Microsoft 365 and Google Sheets is essential, brush up on your skills before the interview. You might even want to prepare a quick demonstration of how you would use these tools to manage orders or track customer updates, showcasing your technical abilities.