CRM & Web Growth Lead for Design‑Led E‑commerce

CRM & Web Growth Lead for Design‑Led E‑commerce

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Case

At a Glance

  • Tasks: Enhance customer communications and optimise website performance for a contemporary furniture brand.
  • Company: Join Case, a British design-led e-commerce brand in Greater London.
  • Benefits: Collaborative team environment with opportunities to grow your skills.
  • Other info: Hands-on role with a focus on CRM strategy and digital optimisation.
  • Why this job: Make a real impact on customer experience while working with a stylish brand.
  • Qualifications: Passion for design and strong analytical skills required.

The predicted salary is between 40000 - 50000 £ per year.

Case, a contemporary furniture brand in Greater London, is seeking a CRM & Web Manager to enhance customer communications and website performance. In this hands-on role, you will manage the CRM strategy and optimize the digital customer experience.

Key responsibilities include executing automated customer journeys, monitoring CRM metrics, improving website usability, and managing agency relationships. A passion for design and strong analytical skills are essential for this position.

Join a collaborative team and contribute to a British brand with a strong design heritage.

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CRM & Web Growth Lead for Design‑Led E‑commerce employer: Case

Case offers a dynamic and creative work environment in Greater London, where employees are encouraged to innovate and contribute to a brand with a rich design heritage. With a strong focus on employee growth, the company provides opportunities for professional development and fosters a collaborative culture that values teamwork and creativity. Joining Case means being part of a forward-thinking team dedicated to enhancing customer experiences in the e-commerce space.

Case

Contact Details:

Case Recruitment Team

We think you need these skills to ace CRM & Web Growth Lead for Design‑Led E‑commerce

CRM Strategy Management
Digital Customer Experience Optimisation
Automated Customer Journeys Execution
CRM Metrics Monitoring
Website Usability Improvement
Agency Relationship Management
Analytical Skills