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For Companies At a Glance
- Tasks: Engage customers, enhance their experience, and maintain store standards.
- Company: Join Moleskine, a prestigious Italian brand known for luxury stationery.
- Benefits: Enjoy competitive pay, career growth, product discounts, and a supportive team.
- Why this job: Be part of a creative environment where your passion for design shines.
- Qualifications: Retail or customer service experience preferred; strong communication skills required.
- Other info: This is a full-time position located in London.
The predicted salary is between 28800 - 43200 £ per year.
Sales Associate – Luxury Retail (Full Time) Moleskine Location: London Westfield White City Are you passionate about luxury stationery and providing exceptional customer service? Do you thrive in a dynamic retail environment where creativity meets productivity? Moleskine, the renowned Italian manufacturer of exquisite notebooks, planners, and accessories, is seeking enthusiastic individuals to join our team in Milan, Italy. As a Sales Associate at Moleskine, you will play a pivotal role in driving sales productivity, enhancing customer service levels, and maintaining the impeccable standards of our brand. What will you be doing on a daily basis? Customer Service • Be a brand ambassador, embodying the essence of Moleskine in every interaction. • Elevate the retail experience by delivering friendly, courteous, and efficient service to every customer. • Master the art of upselling with confidence and finesse. • Stay updated on competitor ranges and price points to provide informed recommendations. • Handle customer inquiries and complaints with professionalism and empathy. Visual Merchandising • Bring our brand to life by implementing captivating visual merchandising changes. • Ensure that products are impeccably presented and the store maintains a pristine appearance. Stock Control • Assist in maintaining optimal stock levels through replenishment and accurate processing of deliveries. • Keep stockroom areas organized and efficient. The right skillset for this role includes: • Previous experience in retail or customer service preferred. • Excellent communication and interpersonal skills. • Strong attention to detail and organizational abilities. • Passion for luxury stationery and design. The benefits for this exciting role include: • Competitive salary and incentives. • Opportunities for career growth and development. • Discounts on Moleskine products. • A supportive and collaborative work environment. If you\’re ready to embark on a rewarding journey with a globally recognized brand, apply now to join the Moleskine team and be part of something extraordinary
Sales Associate - Luxury Retail employer: Case London Ltd
Contact Detail:
Case London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Luxury Retail
✨Tip Number 1
Familiarise yourself with Moleskine's product range and brand ethos. Understanding the unique features of their luxury stationery will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your upselling techniques before the interview. Think of creative ways to suggest complementary products that enhance the customer experience, as this is a key part of the Sales Associate role.
✨Tip Number 3
Stay updated on current trends in luxury retail and stationery. Being knowledgeable about competitors and market trends will allow you to provide informed recommendations to customers, showcasing your expertise.
✨Tip Number 4
Prepare examples from your past experiences that highlight your customer service skills and attention to detail. Be ready to discuss how you've handled challenging situations or improved customer satisfaction in previous roles.
We think you need these skills to ace Sales Associate - Luxury Retail
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Moleskine's products and brand ethos. Highlight your passion for luxury stationery in your application to show that you align with their values.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise skills like communication, attention to detail, and any previous roles where you provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've excelled in customer service and visual merchandising in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Case London Ltd
✨Show Your Passion for Luxury Stationery
Make sure to express your enthusiasm for luxury stationery during the interview. Share any personal experiences or stories that highlight your love for Moleskine products, as this will demonstrate your genuine interest in the brand.
✨Master the Art of Upselling
Prepare examples of how you've successfully upsold products in previous roles. Be ready to discuss techniques you used and how they benefited both the customer and the business, as this is a key aspect of the Sales Associate role.
✨Demonstrate Excellent Customer Service Skills
Be prepared to discuss specific instances where you provided exceptional customer service. Highlight your ability to handle inquiries and complaints with professionalism and empathy, as this aligns with the expectations of the role.
✨Research Competitors
Familiarise yourself with competitor brands and their product ranges. Being knowledgeable about the market will allow you to provide informed recommendations during the interview, showcasing your proactive approach and understanding of the retail landscape.
