Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service in a luxury retail environment.
- Company: Join Moleskine, the iconic brand known for premium notebooks and accessories.
- Benefits: Enjoy competitive salary, bonuses, employee discounts, and career growth opportunities.
- Why this job: Be part of a creative team that values luxury stationery and customer experience.
- Qualifications: 2+ years in retail management, strong leadership skills, and a passion for Moleskine.
- Other info: Work in a supportive environment at Harrods, with opportunities to develop your career.
The predicted salary is between 30000 - 40000 £ per year.
Full Time - 12 month term
Location - Harrods
Minimum 1 year experience in a similar position
Are you a natural leader with a passion for luxury stationery and exceptional customer service? Do you thrive in a fast-paced retail environment where creativity meets operational excellence? Moleskine, the iconic Italian manufacturer of premium notebooks and accessories, is seeking a dynamic and experienced individual to fill the role of Supervisor.
As the Supervisor at Moleskine, you will play a pivotal role in leading and developing your team to drive sales productivity, efficiency, and customer service levels to new heights. Reporting into the Manager, you will support all operational functions of the store, while positively promoting the image of our esteemed brand.
What will you be doing on a daily basis?
- Customer Service and Store Performance
- Develop and maintain strong relationships with local businesses to identify collaborative opportunities and drive sales growth.
- Conduct regular outreach and networking activities with surrounding businesses to promote our products and services.
- Lead by example in providing exceptional customer service and driving sales figures.
- Effectively manage sales performance and ensure staff productivity aligns with company targets.
- Foster a customer-centric culture among staff, addressing inquiries, and complaints promptly and proactively.
- Manage cash handling, financial transactions, and paperwork accurately and efficiently.
- Develop and execute strategies to drive business in new and existing markets.
- Visual Merchandising
- Implementation of visual merchandising guidelines, ensuring products are presented to company standards.
- Maintain a high level of store housekeeping and liaise with the visual merchandise manager as needed.
- Staff Training, Development, and Management
- Develop and coach staff in company selling techniques, product knowledge, and visual merchandising guidelines.
- Conduct regular training sessions and team meetings to ensure staff are well-equipped and informed.
- Lead the management and sales team, ensuring adherence to company rules and standards.
- Conduct regular staff meetings and performance appraisals, providing coaching and feedback as needed.
- Manage staff discipline and delegate responsibilities efficiently.
- Mentor employees to help them achieve individual & team objectives.
The right skillset for this role includes:
- Proven experience in retail management, preferably in luxury or lifestyle brands.
- Strong leadership and communication skills.
- Excellent organisational abilities and attention to detail.
- Passion for the Moleskine brand and luxury stationery.
The benefits for this exciting role include:
- Competitive salary and bonuses.
- Opportunities for career growth and development.
- Employee discounts on Moleskine products.
- A supportive and collaborative work environment in the heart of Milan.
The ideal candidate is a motivated, well-organised individual who has a deep understanding of prospecting and developing strong relationships with customers.
Qualifications:
- 2+ years of sales experience
- Excellent written and verbal communication skills
If you’re ready to lead a passionate team and make a mark in the world of luxury stationery, apply now to join Moleskine's prestigious team as a Supervisor.
Moleskine - Supervisor in London employer: Case London Ltd
Contact Detail:
Case London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Moleskine - Supervisor in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and luxury stationery scene. Attend events, join local business groups, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for Moleskine! When you get the chance to chat with potential employers or during interviews, share your love for their products and how you can contribute to their brand. Authentic enthusiasm can really set you apart from the crowd.
✨Tip Number 3
Prepare for those interviews! Research common questions for supervisory roles in retail and think about how your experience aligns with what Moleskine is looking for. Practise your answers, but keep it natural – we want to see the real you shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Moleskine team. So, get that application in and let’s make it happen!
We think you need these skills to ace Moleskine - Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury stationery shine through! We want to see how your enthusiasm aligns with Moleskine's brand values. Share any personal experiences that highlight your connection to the products.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management, especially in luxury brands. We’re looking for specific examples of how you've led teams and driven sales, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points or short paragraphs to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Case London Ltd
✨Know Your Brand Inside Out
Before the interview, dive deep into Moleskine's history, products, and values. Being able to discuss their iconic notebooks and accessories with passion will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved customer service. Highlight specific situations where your leadership made a difference, as this role is all about guiding and developing others.
✨Demonstrate Customer-Centric Thinking
Think of ways you've gone above and beyond for customers in previous roles. Be ready to share stories that illustrate your commitment to exceptional service, as this is crucial for driving sales and fostering a positive store environment.
✨Be Ready to Discuss Visual Merchandising
Familiarise yourself with visual merchandising principles and be prepared to discuss how you would implement them in the store. Bring ideas on how to present Moleskine products attractively, as this will show your understanding of the retail space and attention to detail.