At a Glance
- Tasks: Join our team to repair and install water services, ensuring top-notch service for customers.
- Company: Cascade Water Services Ltd, a leader in water repairs and maintenance.
- Benefits: Competitive salary, company vehicle, training opportunities, and a supportive work environment.
- Other info: Enjoy a friendly team atmosphere with opportunities for career growth.
- Why this job: Make a real difference in the community while developing your skills in a dynamic role.
- Qualifications: NCO Level 2 qualification and experience in water supply repairs required.
The predicted salary is between 86400 - 108000 £ per year.
Location: Hertfordshire, Bedfordshire, London (and surrounding areas)
Company: Cascade Water Services Ltd
Position: Full-time
About Us
Cascade Water Services Ltd is a specialist water repairs and maintenance company serving both domestic and commercial customers. We carry out a wide range of works including leakage repairs, new water mains installations, supply pipe replacements, and emergency callouts. Our focus is on reducing stress and hassle for our customers by delivering a professional, reliable, and efficient service.
Role Overview
We are seeking an experienced NCO Level 2 Water Gang/Technician to join our growing team. The successful candidate will work on a variety of excavation and reinstatement projects, water service pipe repairs, leak detection, and new supply installations. This role involves both planned and reactive works, working independently or as part of a small gang, ensuring jobs are completed safely, efficiently, and to a high standard.
Key Responsibilities
- Carry out water service pipe repairs, replacements, and new installations.
- Undertake excavation and reinstatement works in accordance with NRSWA standards.
- Diagnose and repair leakage issues quickly and effectively.
- Operate equipment such as CAT & Genny, pipe tracing tools, and dewatering pumps.
- Work on domestic and commercial properties ensuring minimal disruption.
- Complete job reports, take photos, and update digital job records.
- Ensure all works are completed in line with health and safety regulations.
- Liaise with customers on-site to explain works and provide excellent service.
- Participate in an out-of-hours emergency rota (as required).
Skills & Experience
- Essential:
- NCO (Water) Level 2 qualification (Service Layer).
- EUSR Water Hygiene card.
- Experience in water supply pipe repairs, replacements, and new installations.
- NRSWA (Streetworks) accreditation.
- Full UK driving licence.
- Strong understanding of health & safety practices.
- Ability to work independently and as part of a team.
- Good communication and customer service skills.
- Desirable:
- Experience operating small plant and equipment.
- First Aid at Work certification.
- Previous experience with both domestic and commercial customers.
What We Offer
- Competitive salary (dependent on experience).
- Overtime and call-out opportunities.
- Company vehicle, fuel card, and tools provided.
- Uniform and PPE supplied.
- Training and development opportunities.
- Friendly, supportive working environment.
Job Type: Full-time
Pay: £86,400.00-£108,000.00 per year
Benefits:
- Company car
- Flexitime
Experience:
- Service connections: 1 year (preferred)
Licence/Certification:
- NCO level 2 - Water Qualification (required)
Work Location: On the road
NCO Level 2 - Water Gang/ Technician in Hitchin employer: Cascade Water Services
Cascade Water Services Ltd is an exceptional employer, offering a supportive and friendly work environment where employees can thrive. With competitive salaries, opportunities for overtime, and comprehensive training and development programmes, we prioritise the growth of our team members while ensuring they have the tools and resources needed to succeed in their roles. Working across Hertfordshire, Bedfordshire, and London, our technicians enjoy a dynamic and varied workload, contributing to meaningful projects that make a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land NCO Level 2 - Water Gang/ Technician in Hitchin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cascade Water Services Ltd. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to water service pipe repairs and leak detection. Think about your past experiences and how they relate to the role. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or experience with equipment like CAT & Genny or dewatering pumps, make sure to highlight these during your interview. It’s all about demonstrating that you’re the right fit for the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace NCO Level 2 - Water Gang/ Technician in Hitchin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your NCO Level 2 qualification and relevant experience in water service pipe repairs. We want to see how your skills match up with what we do at Cascade Water Services!
Show Off Your Experience:When writing your application, don’t forget to mention any hands-on experience you have with excavation and reinstatement works. We love candidates who can demonstrate their practical knowledge!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role quickly!
How to prepare for a job interview at Cascade Water Services
✨Know Your Stuff
Make sure you brush up on your NCO Level 2 qualifications and any relevant experience you have in water service pipe repairs and installations. Be ready to discuss specific projects you've worked on, especially those involving excavation and reinstatement.
✨Safety First
Since health and safety is a big deal in this role, be prepared to talk about your understanding of health and safety practices. You might even want to mention your NRSWA accreditation and how it applies to your work.
✨Show Off Your Tools
Familiarise yourself with the equipment mentioned in the job description, like CAT & Genny and dewatering pumps. If you’ve used these tools before, share your experiences and how they helped you complete tasks efficiently.
✨Customer Service Counts
This role involves liaising with customers, so think about examples where you've provided excellent service. Highlight your communication skills and how you handle on-site interactions to ensure minimal disruption for clients.
