Operations Manager

Operations Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a dynamic team and manage office operations in a fast-paced environment.
  • Company: Join a close-knit public relations consultancy in the heart of Soho.
  • Benefits: Flexible working policy, career development, and a fun team culture.
  • Why this job: Make a real impact while developing your skills in a collaborative setting.
  • Qualifications: Strong organisational skills and at least three years in an operational role.
  • Other info: Opportunity to thrive in a vibrant office with a focus on teamwork and client success.

The predicted salary is between 36000 - 60000 £ per year.

A proactive Operations Manager is required to support a specialist public relations/communications consultancy and manage our building in Soho. We are looking for a candidate who understands and can undertake the varied work required to support the smooth running of a busy and close-knit team. This dynamic role reports directly to our directors and is perfect for someone who thrives in a varied, fast-paced environment.

This is a full-time office-based role, Monday to Friday, with working hours from 9am to 6pm. We operate a flexible working policy, and a degree of remote working can be incorporated in this role, but due to the responsibilities of the role we expect the person in this position would be in the office for the majority of the working week.

At Cascade, we value entrepreneurship, teamwork, adding value, and putting clients first. This shapes how we work and interact with each other, and we want to hear from applicants who share these values.

Our close-knit team specialises in campaigning, advocacy, and communications across the property sector. Based in our own office in Wardour Mews, Soho, management of the building is a key aspect of this role.

WHAT YOU WILL DO:
  • Provide executive support to Managing Director, including diary management, travel and any admin required
  • Plan and organise meetings, events and team-building activities and coordinate internal meeting calendar
  • Responsibility for the smooth running of the office building including liaising with tenants, health and safety and ensuring security
  • Manage office operations, including front-of-house tasks
  • Manage office supplies inventory and procurement, as well as supplier relationships
  • Handle the administration of HR and performance development, including recruitment and team welfare
  • Oversee and coordinate internal and client-facing events
  • Ensure business and legal compliance (including health and safety, building safety, insurances)
  • Oversee aspects of client onboarding
  • Administer timesheet software (training provided)
  • Maintain contact database of clients and consultants
  • Prepare and distribute internal communications, including announcements and updates
What we are looking for:
  • A can-do attitude with a curious nature and a proactive approach to challenges
  • Strong organisational and practical skills with attention to detail
  • Ability to juggle multiple tasks and meet deadlines
  • Experience with Microsoft Office (especially Excel)
  • Great verbal and written communication skills
  • Ability to work within a close-knit team and foster a positive work culture
  • At least three years’ experience in a similar office manager or operational role, ideally within professional services

Based in the heart of Soho, play a pivotal role in a growing company. Work in a collaborative, fun and fast-paced environment. Opportunity to make an impact and develop your skills.

If you are interested in this role, please complete the form and upload your CV. If you are taken through to the next stage, we will invite you for an interview. Closing date for applications is Monday 17 February 2025.

Operations Manager employer: Cascade Communications Ltd

At Cascade, we pride ourselves on being an excellent employer, offering a vibrant work culture in the heart of Soho that fosters collaboration and innovation. Our flexible working policy, combined with opportunities for professional growth and development, ensures that our team members thrive in a supportive environment where their contributions are valued. Join us to be part of a close-knit team dedicated to making a meaningful impact in the public relations and communications sector.
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Contact Detail:

Cascade Communications Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with what they’re looking for. This will help you stand out as someone who truly gets them.

✨Tip Number 3

Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences clearly and confidently. The more you practice, the more comfortable you'll feel when it’s time to shine!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Operations Manager

Diary Management
Event Planning
Office Management
Health and Safety Compliance
Supplier Relationship Management
HR Administration
Client Onboarding
Microsoft Office (especially Excel)
Verbal Communication Skills
Written Communication Skills
Organisational Skills
Attention to Detail
Teamwork
Proactive Problem-Solving

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your CV and cover letter. This helps us get a feel for how you’d fit into our close-knit team.

Tailor Your Application: Make sure to tailor your application specifically for the Operations Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like your organisational skills and ability to juggle multiple tasks. This shows us you’ve done your homework!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and avoid long-winded sentences. Remember, we’re busy too, so make it easy for us to see why you’re a great fit!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Cascade. We can’t wait to hear from you!

How to prepare for a job interview at Cascade Communications Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the consultancy and its values. Understand their approach to public relations and communications, especially in the property sector. This will help you align your answers with what they value, showing that you're not just a fit for the role but also for their culture.

✨Showcase Your Organisational Skills

As an Operations Manager, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed various responsibilities. Be ready to discuss how you prioritise tasks and ensure smooth operations, as this will demonstrate your capability to thrive in a fast-paced environment.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios related to office management, team dynamics, or client interactions. Practising your responses will help you articulate your thought process clearly during the interview.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, upcoming projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.

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