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For Companies At a Glance
- Tasks: Lead credit management and collections processes in a fast-paced environment.
- Company: Dynamic company focused on cash flow and customer relationships.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact by improving financial processes and leading a team.
- Qualifications: Experience in credit control and strong leadership skills required.
- Other info: Opportunity for growth and collaboration across multiple UK sites.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Full time, initially office based
Location: Witham (with travel to other UK sites)
The Role
We are looking for an experienced Credit Control Manager to lead and continuously improve credit management and collections processes within a fast-paced, high-volume environment. This role is responsible for protecting cash flow, minimising financial risk, and maintaining strong customer relationships, while driving automation, process improvement, and best practice across the credit control function. You will manage a small team across multiple locations and work closely with internal stakeholders to balance commercial objectives with effective credit risk management.
Key Responsibilities
- Credit Risk & Policy Management
- Develop, implement, and maintain robust credit control policies aligned with business risk appetite
- Conduct credit assessments and set appropriate credit limits in line with agreed trade terms
- Partner with Sales, Operations, and Customer Service to support commercial decision-making while managing risk
- Debt Collection & Receivables
- Oversee the timely collection of receivables across a large customer base
- Lead, manage, and support a team of credit controllers, ensuring accurate reconciliations and proactive collections
- Resolve customer disputes and billing queries in collaboration with Finance and Operations
- Drive improvements in debtor days (DSO) and overall cash flow performance
- Reporting & Analysis
- Produce and present monthly reports including aged debt, credit exposure, and cash collection performance
- Monitor key KPIs such as DSO, overdue balances, and bad debt, taking corrective action where required
- Support cash flow forecasting and maintain provisions for doubtful debts
- Leadership & Process Improvement
- Coach, mentor, and develop the credit control team to achieve high performance
- Review and streamline processes, leveraging systems, automation, and technology where possible (ERP/CRM/credit tools)
Skills & Experience Required
- Significant experience in credit control and collections within a high-volume, low-value transaction environment
- Proven leadership and people management experience with a hands-on, collaborative approach
- Strong analytical skills with advanced Excel and reporting capability
- Excellent communication, negotiation, and stakeholder management skills
- Highly organised with the ability to prioritise and meet deadlines under pressure
- Strong attention to detail and a customer-focused mindset
- Confident explaining financial information to non-finance stakeholders
- Comfortable working in a fast-paced, operational environment
- Experience within logistics or transport is advantageous but not essential
Additional Information
The role requires regular travel to other UK sites, including Stoke-on-Trent. Flexibility is essential due to managing a team across multiple locations.
Credit Control Manager in Essex employer: Casanovas Recruitment Solutions
Contact Detail:
Casanovas Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its credit policies. Be ready to discuss how you can improve their processes and cash flow. Show them you’re not just another candidate; you’re the Credit Control Manager they’ve been looking for!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and experience directly to hiring managers. Plus, you’ll be part of a community that values growth and development in credit control.
We think you need these skills to ace Credit Control Manager in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in credit control and collections, especially in high-volume environments. We want to see how your skills align with our needs!
Showcase Leadership Skills: Since this role involves managing a team, don’t forget to showcase your leadership experience. Share examples of how you've coached or mentored others, and how you’ve driven process improvements in previous roles.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to financial information!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly. We can’t wait to hear from you!
How to prepare for a job interview at Casanovas Recruitment Solutions
✨Know Your Numbers
As a Credit Control Manager, you'll need to be comfortable with financial metrics. Brush up on key performance indicators like DSO and cash flow metrics before the interview. Being able to discuss these confidently will show your analytical skills and understanding of the role.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached or mentored team members, resolved conflicts, or improved processes. This will demonstrate your hands-on, collaborative approach that the company is looking for.
✨Understand the Business
Research the company’s credit policies and their approach to risk management. Be ready to discuss how you would align credit control practices with their commercial objectives. This shows that you're not just focused on numbers but also understand the bigger picture.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges, such as a significant overdue balance or a customer dispute. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and problem-solving skills.
