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For Companies At a Glance
- Tasks: Lead credit management and collections processes in a fast-paced environment.
- Company: Dynamic company focused on cash flow and customer relationships.
- Benefits: Competitive salary, career development, and flexible working arrangements.
- Why this job: Make a real impact by improving financial processes and leading a team.
- Qualifications: Experience in credit control, strong leadership, and analytical skills required.
- Other info: Opportunity for travel and growth in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Full time, initially office based
Location: Witham (with travel to other UK sites)
The Role
We’re looking for an experienced Credit Control Manager to lead and continuously improve credit management and collections processes within a fast-paced, high-volume environment. This role is responsible for protecting cash flow, minimising financial risk, and maintaining strong customer relationships, while driving automation, process improvement, and best practice across the credit control function. You’ll manage a small team across multiple locations and work closely with internal stakeholders to balance commercial objectives with effective credit risk management.
Key Responsibilities:
- Credit Risk & Policy Management
- Develop, implement, and maintain robust credit control policies aligned with business risk appetite
- Conduct credit assessments and set appropriate credit limits in line with agreed trade terms
- Partner with Sales, Operations, and Customer Service to support commercial decision-making while managing risk
- Debt Collection & Receivables
- Oversee the timely collection of receivables across a large customer base
- Lead, manage, and support a team of credit controllers, ensuring accurate reconciliations and proactive collections
- Resolve customer disputes and billing queries in collaboration with Finance and Operations
- Drive improvements in debtor days (DSO) and overall cash flow performance
- Reporting & Analysis
- Produce and present monthly reports including aged debt, credit exposure, and cash collection performance
- Monitor key KPIs such as DSO, overdue balances, and bad debt, taking corrective action where required
- Support cash flow forecasting and maintain provisions for doubtful debts
- Leadership & Process Improvement
- Coach, mentor, and develop the credit control team to achieve high performance
- Review and streamline processes, leveraging systems, automation, and technology where possible (ERP/CRM/credit tools)
Skills & Experience Required
- Significant experience in credit control and collections within a high-volume, low-value transaction environment
- Proven leadership and people management experience with a hands-on, collaborative approach
- Strong analytical skills with advanced Excel and reporting capability
- Excellent communication, negotiation, and stakeholder management skills
- Highly organised with the ability to prioritise and meet deadlines under pressure
- Strong attention to detail and a customer-focused mindset
- Confident explaining financial information to non-finance stakeholders
- Comfortable working in a fast-paced, operational environment
- Experience within logistics or transport is advantageous but not essential
Additional Information
The role requires regular travel to other UK sites, including Stoke-on-Trent. Flexibility is essential due to managing a team across multiple locations.
Locations
Credit Control Manager in Essex, Witham employer: Casanovas Recruitment Solutions
Contact Detail:
Casanovas Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager in Essex, Witham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its credit management practices. Be ready to discuss how you can improve their processes and protect cash flow. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your negotiation skills! As a Credit Control Manager, you’ll need to handle disputes and collections effectively. Role-play with a friend or mentor to build your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team and making an impact in credit control.
We think you need these skills to ace Credit Control Manager in Essex, Witham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Credit Control Manager role. Highlight your experience in credit control and collections, especially in high-volume environments. We want to see how your skills align with our needs!
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to showcase your leadership experience. Share examples of how you've coached or developed teams in the past. We love a hands-on, collaborative approach!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. Explain why you’re the perfect fit for us and how you can help improve our credit management processes. Remember, we appreciate strong communication skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Casanovas Recruitment Solutions
✨Know Your Numbers
As a Credit Control Manager, you'll need to be comfortable with financial data. Brush up on key metrics like DSO and overdue balances. Be ready to discuss how you've improved these figures in past roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a high-volume environment. Highlight your coaching and mentoring experiences, as well as any process improvements you've implemented.
✨Understand the Business
Familiarise yourself with the company's operations and how credit control fits into their overall strategy. This will help you demonstrate your ability to partner with Sales and Operations effectively during the interview.
✨Prepare for Scenario Questions
Expect questions about handling customer disputes or managing risk. Think of specific situations where you've navigated challenges and be ready to explain your thought process and outcomes.
