At a Glance
- Tasks: Lead and enhance the Cx Housing system while supporting users and stakeholders.
- Company: Join a forward-thinking organisation focused on housing ICT solutions.
- Benefits: Flexible remote work, part-time hours, and a chance to make a real impact.
- Other info: 4-month contract with opportunities for professional growth.
- Why this job: Utilise your Cx Housing expertise in a meaningful project with immediate results.
- Qualifications: Experience with Cx Housing, SQL skills, and strong communication abilities.
The predicted salary is between 35000 - 40000 £ per year.
Are you an experienced Housing ICT professional with strong knowledge of Cx Housing? We're recruiting for a Lead Officer – Housing ICT to support a key housing systems project on an initial 4-month contract. This is a predominantly remote opportunity, with occasional on-site attendance required depending on business needs. You'll play a leading role in supporting, maintaining and enhancing a Housing Management System, ensuring it continues to meet operational and business requirements.
The Role
Working closely with stakeholders, you'll provide expert technical and functional support across the Cx Housing platform, helping to optimise system performance, deliver improvements and support users. Key responsibilities include:
- Supporting and maintaining the Cx Housing system.
- Managing system upgrades and enhancements, including Customer Portal functionality.
- Providing expertise in Rent Accounting, CRM, case management, workflows and forms.
- Producing reports using SSRS and SQL, with Power BI experience being advantageous.
- Supporting integrations and interfaces, including APIs, Azure Storage Explorer and SharePoint EDM.
- Delivering user training and providing ongoing system support.
- Working with stakeholders to improve system functionality and business processes.
About You
To be successful, you'll have:
- Proven experience working with Cx Housing.
- Strong knowledge of Rent Accounting, CRM and case management.
- Advanced SQL skills and experience with SSRS reporting.
- Experience managing system upgrades and supporting Customer Portals.
- Knowledge of integrations, APIs, Azure Storage Explorer and SharePoint EDM.
- Excellent communication skills with the ability to train and support users.
Knowledge of Assets, Functional Units, Users & Roles, Contact Groups, System Schedules, Arrears Policies and Housing Allocations would be beneficial.
Why Apply?
This is an excellent opportunity to join an important project where your specialist Cx Housing expertise will have an immediate impact. You'll enjoy the flexibility of remote working while contributing to the successful delivery of a key housing systems programme. Interested? We'd love to hear from you. Apply today with your up-to-date CV.
Lead Officer in Epping employer: Casanovas Recruitment Solutions
Join a dynamic and supportive organisation as a Pension & Payroll Lead, where your expertise will be valued in a collaborative environment. With hybrid working options, generous benefits including a robust pension scheme, and a commitment to employee development, this role offers not just a job, but a pathway to career growth and personal fulfilment. Experience a workplace that prioritises wellbeing and fosters a culture of continuous improvement, making it an excellent choice for those seeking meaningful employment.
Contact Details:
Casanovas Recruitment Solutions Recruitment Team
