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For Companies At a Glance
- Tasks: Lead credit management and collections processes in a fast-paced environment.
- Company: Dynamic company focused on cash flow and customer relationships.
- Benefits: Full-time role with opportunities for travel and team leadership.
- Why this job: Make a real impact by improving financial processes and leading a team.
- Qualifications: Experience in credit control, strong leadership, and analytical skills required.
- Other info: Regular travel to UK sites and a collaborative work culture.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Full time, initially office based
Location: Witham (with travel to other UK sites)
The Role
We are looking for an experienced Credit Control Manager to lead and continuously improve credit management and collections processes within a fast-paced, high-volume environment. This role is responsible for protecting cash flow, minimising financial risk, and maintaining strong customer relationships, while driving automation, process improvement, and best practice across the credit control function. You will manage a small team across multiple locations and work closely with internal stakeholders to balance commercial objectives with effective credit risk management.
Key Responsibilities
- Credit Risk & Policy Management
- Develop, implement, and maintain robust credit control policies aligned with business risk appetite
- Conduct credit assessments and set appropriate credit limits in line with agreed trade terms
- Partner with Sales, Operations, and Customer Service to support commercial decision-making while managing risk
- Debt Collection & Receivables
- Oversee the timely collection of receivables across a large customer base
- Lead, manage, and support a team of credit controllers, ensuring accurate reconciliations and proactive collections
- Resolve customer disputes and billing queries in collaboration with Finance and Operations
- Drive improvements in debtor days (DSO) and overall cash flow performance
- Reporting & Analysis
- Produce and present monthly reports including aged debt, credit exposure, and cash collection performance
- Monitor key KPIs such as DSO, overdue balances, and bad debt, taking corrective action where required
- Support cash flow forecasting and maintain provisions for doubtful debts
- Leadership & Process Improvement
- Coach, mentor, and develop the credit control team to achieve high performance
- Review and streamline processes, leveraging systems, automation, and technology where possible (ERP/CRM/credit tools)
Skills & Experience Required
- Significant experience in credit control and collections within a high-volume, low-value transaction environment
- Proven leadership and people management experience with a hands-on, collaborative approach
- Strong analytical skills with advanced Excel and reporting capability
- Excellent communication, negotiation, and stakeholder management skills
- Highly organised with the ability to prioritise and meet deadlines under pressure
- Strong attention to detail and a customer-focused mindset
- Confident explaining financial information to non-finance stakeholders
- Comfortable working in a fast-paced, operational environment
- Experience within logistics or transport is advantageous but not essential
Additional Information
The role requires regular travel to other UK sites, including Stoke-on-Trent. Flexibility is essential due to managing a team across multiple locations.
Credit Control Manager in Basildon employer: Casanovas Recruitment Solutions
Contact Detail:
Casanovas Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its credit management practices. Think about how your experience aligns with their needs. We recommend practising common interview questions and having examples ready that showcase your leadership and analytical skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Credit Control Manager in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in credit control and collections, especially in high-volume environments. We want to see how your skills align with our needs!
Showcase Leadership Skills: Since this role involves managing a team, don’t forget to showcase your leadership experience. Share examples of how you've coached or developed teams in the past. We love a hands-on, collaborative approach!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to financial information!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and get back to you quickly. Don’t miss out!
How to prepare for a job interview at Casanovas Recruitment Solutions
✨Know Your Numbers
As a Credit Control Manager, you'll need to be comfortable with financial data. Brush up on key metrics like DSO and bad debt ratios. Be ready to discuss how you've improved these in past roles, as it shows your analytical skills and understanding of cash flow.
✨Showcase Your Leadership Style
This role involves managing a team, so be prepared to talk about your leadership approach. Share specific examples of how you've coached or mentored team members, and how you handle conflicts or disputes. This will demonstrate your hands-on, collaborative style.
✨Understand the Business Context
Familiarise yourself with the company's operations and how credit control fits into their overall strategy. Be ready to discuss how you can partner with Sales and Operations to balance risk and commercial objectives. This shows you're not just focused on numbers but also on the bigger picture.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving customer disputes or improving processes. Think of examples from your experience where you've successfully navigated similar challenges. This will highlight your problem-solving skills and adaptability in a fast-paced environment.
