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For Companies At a Glance
- Tasks: Coordinate stock dispatch and manage logistics for retail and wholesale channels.
- Company: Join Casablanca Paris, a brand known for craftsmanship and timeless elegance.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values precision and customer satisfaction.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required; ERP experience is a plus.
- Other info: Ideal for proactive individuals who thrive under pressure and love problem-solving.
The predicted salary is between 25000 - 42000 £ per year.
At Casablanca Paris, every detail is a narrative of craftsmanship, passion, and timeless elegance. As we continue to grow our Maison, we are seeking a dedicated Logistics Assistant to support our expanding operations and ensure our pieces reach the world with precision and care.
In this role, you will play a key part in Logistics and Order Management, with responsibilities that include:
- Coordinating the dispatch and allocation of stock across both Retail and Wholesale channels.
- Coordinating exports with transport partners, including customs clearance and documentation.
- Liaising daily with 3PL partners to resolve order-related queries and maintain strong working relationships.
- Preparing invoices and packing lists for local, EU, and international shipments in coordination with warehouse and suppliers.
- Monitoring and raising paperwork for proforma payments.
- Issuing credit notes and maintaining import/export documentation, order and invoice confirmations.
- Managing and regularly updating the customer database master file.
- Building and maintaining relationships with key customers, understanding specific requirements and timelines to enhance service delivery.
- Coordinating wholesale returns and ensuring timely processing of inbound stock.
- Supporting accurate stock management including stock receipts, returns, and discrepancy resolution.
- Handling ad hoc requests from the department and management as needed.
Warehouse Coordination:
- Booking in production deliveries promptly.
- Monitoring the production critical path in collaboration with Sales to plan stock allocations.
- Coordinating inbound and outbound warehouse operations.
- Reconciling stock levels between Odoo ERP and WMS systems.
- Optimising workflow and ensuring system efficiency.
- Leading coordination of bi-annual stock take and ensuring data alignment.
Customer Service:
- Responding to customer queries regarding shipments and tracking in a timely and professional manner.
- Managing and resolving customer claims related to returns or repairs, including warehouse coordination when necessary.
The candidate should possess:
- Strong organisational skills with excellent attention to detail.
- Proven problem-solving and numerical abilities.
- Able to work independently and collaboratively across teams.
- Proactive, resilient, and self-motivated with a positive attitude.
- Excellent communication skills – both written and verbal.
- Commercial awareness, with an understanding of how decisions impact customer experience and business outcomes.
- Comfortable working under pressure and meeting deadlines.
- High accountability and ownership of responsibilities.
- Proficiency in Microsoft Office, especially Excel.
- Experience with ERP and WMS systems is a plus.
- A passion for delivering outstanding customer service.
Logistics Assistant employer: Casablanca Paris
Contact Detail:
Casablanca Paris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Assistant
✨Tip Number 1
Familiarise yourself with logistics terminology and processes. Understanding key concepts like dispatch, customs clearance, and stock management will help you communicate effectively during interviews and demonstrate your knowledge of the industry.
✨Tip Number 2
Network with professionals in the logistics field. Attend industry events or join online forums to connect with others who work in logistics. This can provide valuable insights and potentially lead to referrals for the Logistics Assistant position.
✨Tip Number 3
Showcase your organisational skills through practical examples. Be prepared to discuss specific instances where you've successfully managed multiple tasks or resolved issues, as this will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Research Casablanca Paris and its logistics operations. Understanding their brand values and how they manage their supply chain will allow you to tailor your responses in interviews, showing that you're genuinely interested in contributing to their success.
We think you need these skills to ace Logistics Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and order management. Emphasise your organisational skills, attention to detail, and any experience with ERP and WMS systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and customer service. Mention specific examples of how you've successfully managed stock or resolved customer queries in the past.
Highlight Key Skills: In your application, clearly outline your problem-solving abilities, communication skills, and proficiency in Microsoft Office, particularly Excel. These are crucial for the Logistics Assistant role.
Show Enthusiasm for the Brand: Express your admiration for Casablanca Paris and its commitment to craftsmanship and elegance. Demonstrating your alignment with the company's values can set you apart from other candidates.
How to prepare for a job interview at Casablanca Paris
✨Showcase Your Organisational Skills
As a Logistics Assistant, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously, and highlight any tools or methods you use to stay organised.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Prepare to share instances where you've successfully resolved logistical issues or improved processes, showcasing your analytical thinking and ability to work under pressure.
✨Highlight Communication Skills
Effective communication is key in logistics. Be ready to explain how you've liaised with different teams or partners in the past, and provide examples of how you handled customer queries or complaints professionally.
✨Familiarise Yourself with ERP and WMS Systems
If you have experience with ERP and WMS systems, make sure to mention it during the interview. If not, do some research on these systems and be prepared to discuss how you would adapt to using them in your role.
