At a Glance
- Tasks: Manage hospitality customers, focusing on retention, adoption, and growth opportunities.
- Company: Join SevenRooms, a leader in customer success for the hospitality industry.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and customer satisfaction.
- Why this job: Be a consultative partner and make a real impact in the hospitality sector.
- Qualifications: Experience in customer success and strong analytical skills required.
The predicted salary is between 50000 - 70000 £ per year.
Seven Rooms seeks a strategic Senior Customer Success Manager to manage a portfolio of SMB and mid-market hospitality customers across retention, adoption, and expansion.
You will act as a consultative partner to operators, maximise ROI from Seven Rooms, and balance retention with growth opportunities.
You will leverage data to identify risks and drive measurable outcomes while partnering with Product, Support, and Marketing to deliver customer-centric solutions.
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Strategic Customer Success Manager – Hospitality Growth employer: Casa Pisano
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