Enterprise Strategic CSM β€” Growth & Retention (EMEA)

Enterprise Strategic CSM β€” Growth & Retention (EMEA)

Full-Time 42750 - 52250 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage high-value enterprise accounts and drive growth and retention strategies.
  • Company: Join DoorDash, a fast-growing company with a focus on customer success.
  • Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
  • Other info: Opportunity to shape a high-performing team in a rapidly growing sector.
  • Why this job: Be a trusted advisor and make a real impact on enterprise customer success.
  • Qualifications: Experience in customer success and strong relationship-building skills.

The predicted salary is between 42750 - 52250 Β£ per year.

Door Dash is seeking a Strategic Customer Success Manager to own a portfolio of high-value enterprise accounts in EMEA, focusing on retention, growth and measurable outcomes.

You will act as a trusted advisor to senior stakeholders, drive expansion opportunities, and ensure customers realize value from the platform.

You will lead account strategy, partnering with Sales as needed, and shape a high-performing Customer Success function while travelling ~25% in a fast-growth environment.

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Enterprise Strategic CSM β€” Growth & Retention (EMEA) employer: Casa Pisano

At DoorDash, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a POS Integrations Engineer, you'll have the opportunity to work alongside talented professionals in a dynamic environment, with ample opportunities for personal and professional growth. Our commitment to employee development, coupled with our focus on meaningful contributions to the restaurant industry, makes DoorDash a rewarding place to advance your career.

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Contact Details:

Casa Pisano Recruitment Team

We think you need these skills to ace Enterprise Strategic CSM β€” Growth & Retention (EMEA)

Customer Success Management
Account Management
Stakeholder Engagement
Strategic Planning
Sales Collaboration
Growth Strategy
Retention Strategies