At a Glance
- Tasks: Manage guest enquiries and ensure seamless service while maximising revenue.
- Company: Casa Hotel, the highest AA rated 4-star hotel in Chesterfield.
- Benefits: 33 holidays, 50% off food, discounted stays, and free onsite parking.
- Other info: Excellent training opportunities and the chance to work at our sister hotel.
- Why this job: Join a passionate team and make guests feel special every day.
- Qualifications: Enthusiastic, organised, with good knowledge of Microsoft Office and Opera Cloud.
The predicted salary is between 22000 - 28000 £ per year.
Casa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a unique steakhouse restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar. Our sister hotel is the award winning 4-star PEAK EDGE HOTEL, a luxury boutique hotel nestled on the edge of Derbyshire’s Peak District National Park located 10 minutes’ drive from Chesterfield Town Centre.
An opportunity has arisen for a Maternity Cover - Reservations and Revenue Coordinator to join our hospitality teams in a maternity cover position. We are looking for a candidate with a positive, bubbly personality to share our passion for the hospitality industry and delivering service excellence!
The ideal candidate will be:
- Enthusiastic, keen
- Passionate, reliable
- Able to work as part of a close team.
- Organised
- Used to reporting
- Good knowledge of Microsoft Office
- Good Knowledge of Opera Cloud
- Good telephone manner
What we offer you!
- 33 Holidays per annum
- 50% off food and 20% drink at our venues and discounted hotel stays
- Free, onsite parking
- Excellent training and development opportunities
- Opportunity to work at our sister hotel, Peak Edge
- Complimentary staff meals provided
The role:
- Manage guest telephone and email enquiries and communicate with guests in a professional, courteous, and friendly manner to deliver consistent seamless service
- Maximising revenue and meeting sales targets in line with company objectives
- Complete various audits to ensure all guest details and requests are correct and actioned
- Support the Groups
Reservations Cooordinator employer: Casa Hotel
Casa Hotel is an exceptional employer, offering a vibrant work culture where team spirit and service excellence are at the forefront. With generous benefits including 33 holidays, substantial discounts on food and accommodation, and excellent training opportunities, employees can thrive in their roles while enjoying the beautiful surroundings of Chesterfield and the Peak District. Join us to be part of a passionate team dedicated to creating memorable experiences for our guests.
