Meetings & Events Co-ordinator

Casa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An

independently owned hotel which boasts a two-rosette restaurant, 100

bedrooms, 12 meeting rooms accommodating up to 280 guests and our

beautiful Spanish themed Barca bar.

Our sister hotel is the award winning 4-starPeak Edge Hotel, a luxury boutique

hotel nestled on the edge of Derbyshire’s Peak District National Park located 10

minutes’ drive from Chesterfield Town Centre. The hotel has recently

undergone beautiful renovations and extensions to our restaurant and

banqueting rooms, with plans for further extension.

A fantastic opportunity has arisen for an experienced Conference and Events

Coordinator to join our established sales and hospitality teams!

The ideal candidate will be organised, an excellent communicator, have

exceptional attention to detail and the passion to go the extra mile for our

customers. Previous experience within a similar role is essential for the right

candidate.

The role will be based full time at Casa Hotel, with the possibility of

working at our sister hotel.

The working week will be Monday to Friday, with occasional Saturdays as and when required.

What we offer you:

· 33 Holidays per annum

· 50% off food and 20% drink at our venues and discounted hotel stays

· Free, onsite parking

· Excellent training and development opportunities

· Required to work at both Casa and Peak Edge Hotel

· Complimentary staff meals provided

Skills required;

· Enthusiastic, keen, and welcoming towards clients.

· At least 1 year of experience in a high end corporate or hospitality venue in a

similar role.

· Able to work as part of a close team.

· Organised.

· Good knowledge of Microsoft Office and Microsoft Teams.

· Great telephone manner.

· Knowledge of Opera Hotel Software is desired but not essential.

Responsibilities will include:

· Responding to all enquiries in a timely, confident & professional manner,

taking every opportunity to up sell and identify sales opportunities.

· Use the chase system to push business, invite back previous clients and

accelerate sales.

· Identification and development of new and existing business through research

of the local and surrounding area, development & follow-up.

· Achieve sales targets related to meetings and events, be aware of competitor

rates and contribute ideas to the Head of Sales.

· Conducting client show arounds and appointments, displaying a clear &

comprehensive knowledge of the venue, menus, and packages.

· Work closely with the operations team to ensure the smooth running of

special events. Conduct ‘final details’ meeting with the client and operations

team member to solidify the requirements on the date of the event.

· Complete timed responses from inward and outward-bound enquiries, as well

as agents including Venue Directory, Conference care etc.

· Deal with Barca Bar and Cocina Restaurant reservations as required, larger

bookings are processed on to a function sheet, pass sheet and pre-order.

· Producing detailed proposals for prospective clients and client contracts,

liaising to ascertain their precise event requirements, and ensuring clients

aware of the full terms of business.

· Managing the outsourcing of provisions for each event where required.

· Holding strong working relationships with all departments, including, kitchen,

front of house and head office.

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• A variety of training & development opportunities

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute to both Hotels, Chesterfield.

Experience:

• Event Management: 1 year (required)

Work Location: In person