At a Glance
- Tasks: Lead the dining room team and ensure every guest has an unforgettable experience.
- Company: MJMK Restaurants, home to award-winning venues like Casa do Frango.
- Benefits: 50% team discount, referral bonuses, enhanced maternity/paternity pay, and mental health support.
- Other info: Exciting opportunities for career growth within one of London's top hospitality groups.
- Why this job: Join a dynamic team in a buzzing environment and grow your career in hospitality.
- Qualifications: Proven experience in restaurant management and strong leadership skills.
Casa do Frango is rooted in the food and culture of Portugal, inspired by co-founder Marco's upbringing around fire-cooking, family meals and trips to the local food markets. Casa means home, and that sense of generosity runs through everything from the kitchen to the welcome at the door. With three locations, London Bridge, Mayfair and Victoria, each critically acclaimed for its piri-piri chicken and welcoming, buzzy atmosphere, we're looking for a Restaurant Manager to lead the floor at Casa Mayfair.
This role exists to make sure every guest at Casa Mayfair has a great time, and that the team looking after them feels well trained, well led and set up to succeed. You'll be hands-on with dining room operations before, during and after service, from team briefings to looking after guests and VIP requests, across a busy site that includes a 125-cover dining room, a 100-cover event space and bar, two private dining rooms and a summer terrace, welcoming around 1,300 guests a week.
This role would suit someone who has managed a busy dining room before and takes real pride in doing things properly. It could suit candidates from full-service restaurant, hotel food and beverage, or high-volume hospitality backgrounds who love food, drink and hospitality. This is a hands-on, floor-facing leadership role.
Key Responsibilities
- Oversee dining room operations before, during and after service.
- Manage, train and develop the dining room team.
- Recruit, onboard and support new starters.
- Deliver regular team briefings and ongoing training.
- Handle guest feedback, complaints and VIP requests.
- Work with the kitchen and wider team to drive covers and maximise revenue.
- Keep an eye on the numbers that matter, like guest satisfaction and spend per head.
- Keep the floor clean, tidy and ready for service at all times.
- Make sure every guest leaves happy, visit after visit.
- Think on your feet and adapt quickly and calmly during service.
What We're Looking For
We're looking for someone who leads from the front and enjoys the buzz of a busy dining room. You will bring:
- Proven experience as a Restaurant Manager or in a senior hospitality leadership role.
- A track record of managing and training dining room teams.
- Strong leadership and team-building skills.
- Excellent communication, both with guests and with the team.
- A background in recruiting, onboarding and developing team members.
- Confidence handling guest feedback and VIP requests with a calm, professional touch.
- Quick thinking and composure, whatever service throws at you.
- A willingness to work flexible hours in a fast-paced environment.
- A positive, welcoming attitude that sets the tone for the room.
What We Offer
- 50% team discount across all MJMK restaurants.
- Up to 500 team referral bonus.
- Opportunity to grow within one of London's most ambitious hospitality groups.
- Enhanced maternity and paternity pay after one year with us.
- Paid company sick pay after one year, up to 5 days.
- Extra day's holiday every year you're with us, up to 5 extra days.
- Mental health and well-being assistance via Hospitality Action, offering free advice and counselling.
- Enhanced pension contributions after 5 years with us.
- Anniversary reward scheme for every year you're with us.
About MJMK Restaurants
MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.
Restaurant Manager - Mayfair in London employer: Casa do Frango
MJMK Restaurants is an exceptional employer, offering a vibrant work culture that celebrates the art of hospitality and culinary excellence. As a Restaurant Manager at Casa do Frango in Mayfair, you'll enjoy competitive benefits including a generous team discount, opportunities for professional growth within a dynamic restaurant group, and a supportive environment that prioritises employee well-being. Join us in creating memorable dining experiences while being part of a passionate team dedicated to quality and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - Mayfair in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Casa do Frango. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Casa do Frango
Don't be shy about reaching out to Casa do Frango directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager - Mayfair in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Casa do Frango and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Casa do Frango
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
