At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences at Casa Mayfair.
- Company: Join MJMK Restaurants, home to award-winning venues and Michelin-starred cuisine.
- Benefits: Enjoy 50% off meals, referral bonuses, and extra holidays for loyal team members.
- Other info: Opportunities for growth within a rapidly expanding restaurant group.
- Why this job: Be part of a dynamic hospitality group shaping London's culinary scene.
- Qualifications: Experience in restaurant leadership and a passion for guest satisfaction required.
The predicted salary is between 31500 - 38500 £ per year.
- Assistant General Manager - Casa do Frango - MJMK Restaurants
- KOL · Fonda · Anglo Thai · Luso · Casa do Frango · New Openings
- (2 Michelin stars, World's 50 Best Restaurants)
- £55,000 to £60,000 (dependent on experience)
Casa do Frango is rooted in the food and culture of Portugal, inspired by co-founder Marco's upbringing around fire-cooking, family meals and trips to the local food markets.
Casa means home, and that sense of generosity runs through everything from the kitchen to the welcome at the door.
With three locations, London Bridge, Mayfair and Victoria, each critically acclaimed for its piri-piri chicken and welcoming, buzzy atmosphere, we're looking for an Assistant General Manager to lead the floor at Casa Mayfair.
This role exists to make sure every guest at Casa Mayfair has a great time, and that the team looking after them feels well trained, well led and set up to succeed.
You'll be hands-on with dining room operations before, during and after service, from team briefings to looking after guests and VIP requests, across a busy site that includes a 125-cover dining room, a 100-cover event space and bar, two private dining rooms and a summer terrace, welcoming around 1,300 guests a week.
This role would suit someone who has managed a busy dining room before and takes real pride in doing things properly.
It could suit candidates from full-service restaurant, hotel food and beverage, or high-volume hospitality backgrounds who love food, drink and hospitality.
This is a hands-on, floor-facing leadership role.
Key Responsibilities
- Lead and inspire the team to deliver seamless, energetic service across every shift.
- Run busy, multi-floor dining operations with confidence and control.
- Coach and develop the front of house team, building skills in service, upselling and menu knowledge.
- Set the tone for a warm, positive guest experience from the moment guests arrive.
- Handle guest feedback and special requests with professionalism and care.
- Monitor and drive performance against KPIs including guest satisfaction and sales per head.
- Maintain premium service standards across the restaurant.
- Ensure full compliance with health & safety, food hygiene and licensing regulations.
- Act on the General Manager's behalf when required, keeping standards consistent across every shift.
What We're Looking For
We're looking for a guest-first leader who sets the tone for every service. You will bring:
- Proven experience in a senior restaurant leadership role, ideally as an Assistant General Manager in a premium or high-volume venue.
- The ability to lead, train and develop a front of house team.
- Confidence running busy, multi-floor dining operations.
- A strong focus on delivering exceptional guest experiences, including handling special requests with professionalism.
- Composure under pressure, staying organised and detail-focused while managing high guest volumes.
- An eye for premium service standards and the know-how to coach the team on upselling and menu recommendations.
- A track record of working towards KPIs such as guest satisfaction and sales per head.
- A solid understanding of health & safety, food hygiene and licensing regulations.
- A proactive, guest-centric approach, leading by example on every shift.
What We Offer
- 50% team discount across all MJMK restaurants.
- Up to £500 team referral bonus.
- Opportunity to grow within one of London's most ambitious hospitality groups.
- Enhanced maternity and paternity pay after one year with us.
- Paid company sick pay after one year, up to 5 days.
- Extra day's holiday every year you're with us, up to 5 extra days.
- Mental health and well-being assistance via Hospitality Action, offering free advice and counselling.
- Enhanced pension contributions after 5 years with us.
- Anniversary reward scheme for every year you're with us
- About MJMK Restaurants
MJMK Restaurants owns and operates a collection of award-winning restaurants.
Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango.
In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients.
KOL has since earned a Michelin star and was named one of the World's 50 Best Restaurants.
2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and Anglo Thai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients.
Within three months of opening, Anglo Thai earned a Michelin star.
In the 2025 National Restaurant Awards, Anglo Thai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50.
Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.
We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.
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Assistant General Manager in London employer: Casa do Frango
MJMK Restaurants is an exceptional employer, offering a vibrant work culture in the heart of London that prioritises employee growth and development. As a Senior Floor Leader, you will enjoy competitive benefits, a supportive team environment, and the opportunity to lead a dynamic dining experience while honing your leadership skills in a prestigious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Casa do Frango. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Casa do Frango
Don't be shy about reaching out to Casa do Frango directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Casa do Frango and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Casa do Frango
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
