Lead Host in City of London

Lead Host in City of London

City of London Full-Time 24000 - 36000 £ / year (est.) No working from home possible
Casa Do Frango

At a Glance

  • Tasks: Welcome guests and manage reservations to create unforgettable dining experiences.
  • Company: Join the award-winning MJMK Restaurants, known for their vibrant culture and exceptional service.
  • Benefits: Enjoy 50% off at all restaurants, a £500 referral bonus, and enhanced holiday perks.
  • Other info: Join us at Casa London Bridge, where we celebrate Portuguese heritage and culinary excellence.
  • Why this job: Be part of a dynamic team in a thriving restaurant with endless career growth opportunities.
  • Qualifications: Previous experience in hospitality and strong communication skills are essential.

The predicted salary is between 24000 - 36000 £ per year.

Host Candidate Requirements

  • A warm, welcoming, and confident personality with a genuine passion for hospitality.
  • Strong organisational skills with the ability to manage reservations, walk-ins, and guest flow efficiently.
  • Excellent verbal communication and interpersonal skills, maintaining a friendly and professional tone at all times.
  • Ability to handle guest inquiries, special requests, and feedback with discretion and care.
  • Calm and composed under pressure, especially during peak service times or when managing waitlists.
  • A strong understanding of hospitality standards and a commitment to delivering best-in-class guest experiences.
  • Willingness to learn and confidently speak about the menu, ingredients, and the story behind our dishes.
  • Skilled at liaising between guests, the kitchen, and the dining room team to ensure seamless coordination.
  • Detail-oriented and proactive in maintaining cleanliness and hygiene in public-facing areas.
  • Experience managing bookings via phone, online systems, and in-person interactions.
  • Confident in handling large groups and VIP guests with personalised attention and care.
  • Responsible for completing opening and closing duties, including daily checklists and handovers.
  • Enthusiastic about team culture and actively contributes to team briefings and service improvements.
  • Previous experience in a Host, Receptionist, or front-of-house role within a quality-driven restaurant.
  • Familiarity with guest preference tracking or experience using guest database systems is a plus.

What We Offer Our Host

  • 50% discount across all MJMK restaurants
  • £500 referral bonus for recommending a friend
  • Opportunity to develop your career growth with MJMK Restaurants
  • Mental health & well-being support with Hospitality Action who can offer free advice and counselling
  • Enhanced maternity and paternity pay after your first year with us
  • Extra day’s holiday every year you’re with us, up to 33 days

About Casa

Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco’s Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023).

We’re looking for a Host to join our team at Casa London Bridge, our flagship restaurant, where you will play a key role in delivering unforgettable guest experiences and help us continue to grow. The site welcomes around 3000 guest each week, we’re a thriving 200+ cover space spread across two floors, including a charming private dining room. Since opening in 2018, we’ve earned rave reviews from critics like Jay Rayner and Marina O’Loughlin, and we’re just getting started.

We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there’s never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless.

About MJMK Restaurants

MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, named No. 17 on the World’s 50 Best Restaurants list.

In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star.

In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50 and Lisboeta at 93rd place and opening of Luso in September 2025, contemporary Portuguese restaurant in Fitzrovia.

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Lead Host in City of London employer: Casa Do Frango

MJMK Restaurants is an exceptional employer, offering a vibrant and supportive work culture at Casa London Bridge, where you can thrive as a Bartender in a high-volume, quality-focused environment. With benefits like 50% staff discount, free meals during shifts, and extensive career development opportunities, we prioritise your growth and well-being while fostering a passionate team dedicated to creating memorable guest experiences. Join us in our award-winning restaurant, where your contributions will be valued and recognised as we continue to expand and innovate in the hospitality industry.

Casa Do Frango

Contact Details:

Casa Do Frango Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Host in City of London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Casa Do Frango. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Casa Do Frango

Don't be shy about reaching out to Casa Do Frango directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Lead Host in City of London

Warm and Welcoming Personality
Strong Organisational Skills
Excellent Verbal Communication
Interpersonal Skills
Ability to Handle Guest Inquiries
Calm Under Pressure
Understanding of Hospitality Standards

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Casa Do Frango and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Casa Do Frango

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!