At a Glance
- Tasks: Welcome guests and manage reservations in a vibrant restaurant environment.
- Company: Join Casa do Frango, a thriving Portuguese grill in London Bridge.
- Benefits: Enjoy 50% off meals, free staff meals, and career development opportunities.
- Other info: Exciting career growth potential in an award-winning restaurant group.
- Why this job: Be part of a passionate team creating unforgettable dining experiences.
- Qualifications: Strong communication skills and a friendly, organised personality are essential.
The predicted salary is between 16 - 16 £ per hour.
Employer: Casa do Frango
Location: London, Greater London
Salary: Up to £16 per hour, depending on experience.
Closing date: 18 Sep 2026
Sector: Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist
Job Type: Full Time, Part Time
Candidate Requirements:
- Warm, welcoming, and confident personality with a passion for delivering outstanding guest service
- Strong organisational skills with the ability to manage reservations, walk-ins, and guest flow efficiently
- Excellent verbal communication and interpersonal skills, maintaining a friendly and professional tone at all times
- Able to handle guest inquiries, special requests, and feedback with grace and discretion
- Calm under pressure, especially during busy service periods or when managing wait times
- Strong understanding of hospitality standards and commitment to best-in-class guest experiences
- Willing to learn and confidently speak about the menu, ingredients, and the story behind our dishes
- Comfortable liaising between guests, the kitchen, and the dining room team to ensure seamless coordination
- Detail-oriented and proactive in maintaining cleanliness and hygiene in public areas (toilets, entrance, outside areas)
- Experience managing bookings across phone, online systems, and in person
- Confident in handling large groups and VIPs with personalised attention and care
- Responsible for completing opening and closing duties, including daily checklists
- Enthusiastic about team culture and actively contributes to team briefings and service improvements
- Experience in a Receptionist or front-of-house role within a quality-driven restaurant
- Familiarity with guest preference tracking or experience with guest database systems is a plus
What We Offer Our Receptionist:
- 50% discount across all MJMK restaurants
- Free staff meals while on shift
- Up to 500 team referral bonus
- Opportunity to develop your career with MJMK Restaurants
- Enhanced maternity and paternity pay after your first year with us
- Extra day's holiday every year you're with us, up to 5 extra days
- Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program
About Casa:
Our journey began in 2018 with the launch of Casa do Frango in London Bridge - a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023). We're looking for a Receptionist to join our team at Casa London Bridge, our flagship restaurant, where you will play a key role in delivering unforgettable guest experiences and help us continue to grow. The site welcomes around 3000 guests each week, we're a thriving 200+ cover space spread across two floors, including a charming private dining room. Since opening in 2018, we've earned rave reviews from critics like Jay Rayner and Marina O'Loughlin, and we're just getting started. We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless.
About MJMK Restaurants:
MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World's 50 Best Restaurants. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.
Receptionist - London Bridge in City of Westminster employer: Casa do Frango
At Casa do Frango, London Bridge, we pride ourselves on being an exceptional employer that values our team members as much as our guests. With a vibrant work culture that thrives on energy and passion, we offer extensive growth opportunities within one of London's most ambitious hospitality groups, alongside competitive benefits such as enhanced maternity and paternity pay, mental health support, and generous team discounts. Join us in creating unforgettable experiences while enjoying a supportive environment that encourages personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - London Bridge in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Casa do Frango. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Casa do Frango
Don't be shy about reaching out to Casa do Frango directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist - London Bridge in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Casa do Frango and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Casa do Frango
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
