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- Tasks: Lead the dining experience, ensuring guests feel valued and service runs smoothly.
- Company: MJMK Restaurants operates award-winning venues, celebrating diverse culinary heritages.
- Benefits: Enjoy a £50,000 salary, 50% restaurant discounts, and mental health support.
- Why this job: Join a vibrant team at Casa do Frango, known for exceptional guest experiences and rapid growth.
- Qualifications: Previous Maitre D or Senior Receptionist experience in high-volume hospitality is essential.
- Other info: Be part of an expanding brand with endless career progression opportunities.
The predicted salary is between 40000 - 60000 £ per year.
Candidate Requirements:
- Previous experience as a Maitre D or Senior Receptionist in a high-volume, hospitality-focused environment
- A natural host with a warm and welcoming presence who makes every guest feel valued
- Confident managing dining room ambience, including lighting, music, and temperature, to create the perfect atmosphere
- Acts as the bridge between the front of house, kitchen, and guests to ensure seamless service
- Comfortable working on the floor and managing the booking system during service to optimise covers and walk-in opportunities
- Experience handling reservations in person, over the phone, and online with professionalism and efficiency
- Brings the spirit of the restaurant to life in every interaction, championing our vibrant Portuguese energy
- Goes the extra mile to deliver generous, thoughtful hospitality for all our guests
- A team player who supports and collaborates with the wider team to ensure smooth operations and memorable service
- Able to lead by example and inspire a team with positivity, care, and attention to detail
- Skilled in managing guest feedback and handling special requests and VIP experiences
- Able to oversee the dining room throughout service, keeping everything running smoothly
- Keeps the dining room in top condition, always service-ready and well-presented
- Always brings a positive attitude and focus on creating a welcoming, inclusive environment for guests and team alike
What We Offer You:
- Annual Pay: Up to £50,000 per annum package earning bonuses
- Employee's Perks: 50% discount across all MJMK restaurants
- Opportunity to develop your career growth with MJMK Restaurants
- Mental health & well-being support with Hospitality Action who can offer free advice and counselling if you're struggling at work or at home.
- Enhanced maternity and paternity pay after your first year with us
- Enhanced pension plan after 5 years with us
- 5 days Company Sick Pay after a year with us
About Casa:
Casa do Frango is a Portuguese grill concept with restaurants in London Bridge, Mayfair, and Victoria. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless. We're looking for a Senior Maitre D who will embody our passion for delivering exceptional guest experiences and help us continue to grow. Join our team at Casa do Frango Mayfair, a vibrant restaurant bringing the warmth and energy of Portugal to London. With 1500 guests visiting us each week, our 125-cover dining space, 100-cover speakeasy cocktail bar, two private dining rooms, and summer terrace are always buzzing. At Casa, we are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. We're growing rapidly and looking for people who are excited to be part of our journey.
About MJMK Restaurants:
MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango inspired by Marco's Portuguese heritage. In 2020, we partnered with chef Santiago Lastra to open KO, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and was named No. 17 on the World's 50 Best Restaurants list. In 2022, we launched Lisboeta, a premium Lisbon-inspired restaurant in Fitzrovia with renowned Portuguese chef Nuno Mendes. 2024 saw two new ventures: Fonda, a contemporary Mexican concept on Heddon Street, our second collaboration with KOL Chef Patron, Santiago, and AngloThai in Marylebone, a debut restaurant from the brilliant chef John Chantarasak, blending Thai flavours with British ingredients. Within three months, AngloThai earned a Michelin star.
Senior Maitre D employer: Casa Do Frango Mayfair
Contact Detail:
Casa Do Frango Mayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Maitre D
✨Tip Number 1
Familiarise yourself with the unique atmosphere and offerings of Casa do Frango. Understanding the restaurant's Portuguese heritage and its vibrant energy will help you connect with the team and guests, showcasing your passion for the role.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in high-volume environments. Building relationships can provide valuable insights and potentially lead to recommendations that could strengthen your application.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've inspired and managed teams in previous roles. Highlighting your ability to create a positive work environment will resonate well with our values at Casa do Frango.
✨Tip Number 4
Prepare to discuss your approach to guest feedback and special requests during the interview. Showcasing your problem-solving skills and commitment to exceptional service will set you apart as a candidate who truly embodies the spirit of hospitality.
We think you need these skills to ace Senior Maitre D
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Maitre D or Senior Receptionist in high-volume hospitality settings. Emphasise your ability to create a welcoming atmosphere and manage dining room ambience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the vibrant Portuguese culture. Mention specific examples of how you've gone the extra mile for guests in previous roles.
Highlight Team Collaboration: In your application, emphasise your experience working as part of a team. Provide examples of how you've supported colleagues and contributed to smooth operations in a busy restaurant environment.
Showcase Guest Interaction Skills: Detail your experience in managing guest feedback and special requests. Highlight any instances where you’ve successfully handled VIP experiences or resolved issues to ensure guest satisfaction.
How to prepare for a job interview at Casa Do Frango Mayfair
✨Show Your Hospitality Passion
Make sure to convey your genuine love for hospitality during the interview. Share specific examples of how you've gone the extra mile for guests in previous roles, as this aligns perfectly with the vibrant energy Casa do Frango embodies.
✨Demonstrate Your Management Skills
Be prepared to discuss your experience managing dining room ambience and guest interactions. Highlight any situations where you successfully balanced the needs of the kitchen, front of house, and guests to ensure a seamless service.
✨Emphasise Team Collaboration
As a Senior Maitre D', you'll need to inspire and support your team. Share examples of how you've worked collaboratively in past roles, showcasing your ability to lead by example and maintain a positive atmosphere.
✨Prepare for Scenario Questions
Expect questions about handling guest feedback and special requests. Think of scenarios where you managed challenging situations effectively, demonstrating your professionalism and efficiency in maintaining high service standards.
