At a Glance
- Tasks: Welcome guests with a warm smile and manage reservations like a pro.
- Company: Join a vibrant hospitality team dedicated to outstanding guest experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in the hospitality industry.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
- Why this job: Be the face of our establishment and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 18900 - 23100 £ per year.
Candidate Requirements:
- Warm, welcoming, and confident personality with a passion for delivering outstanding guest service
- Strong organisational skills with the ability to manage reservations, walk-ins, and guest flow efficiently
- Excellent verbal communication and interpersonal skills, maintaining a friendly and professional tone at all times
- Able to handle guest inquiries, special requests, and feedback with grace and discretion
- Calm under pressure, especially during busy service periods or when managing wait times
- Strong understanding of hospitality standards and commitment to best-in-class guest experiences
- Willing to learn and confidently speak about the menu, ingredients, and the story behind our dishes
- Comfortable liaising between guests, the kitchen, and the dining room team to ensure seamless coordination
- Detail-oriented and proactive in maintaining cleanliness and hygiene in public areas (toilets, entrance, outside areas)
- Experience managing bookings across phone, online systems, and in person
- Confident in handling large groups and VIPs with personalised attention and care
- Responsible for completing opening and closing duties, including daily checklists
- Enthusiastic about team culture and actively contributes to team briefings and service improvements
Receptionist in London employer: Casa do Frango London Bridge
MJMK Restaurants is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that fosters collaboration and support, employees enjoy generous benefits such as a 50% discount across all restaurants, enhanced maternity and paternity pay, and opportunities for career development through ongoing training. Located in a dynamic environment, MJMK Restaurants not only values service excellence but also invests in the mental health of its staff, making it a rewarding place to build a meaningful career in hospitality.
Contact Details:
Casa do Frango London Bridge Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Casa do Frango London Bridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Casa do Frango London Bridge
Don't be shy about reaching out to Casa do Frango London Bridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Casa do Frango London Bridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Casa do Frango London Bridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
