Sales Team Lead in Winnersh

Carwow Group is driven by a passion for getting people into cars. We are building the go-to destination for car-changing, designed to reach drivers everywhere with our portfolio of automotive brands: Carwow, Auto Express, evo, Driving Electric and Car Buyer. Over 10 million customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024, we acquired Autovia, doubling our audience overnight.

We are winners of the prestigious Culture 100 award, recognising the most loved and happiest tech companies to work for. We have also raised $52 million in funding to accelerate our growth. Our team of 600+ employees across the UK, Germany, Spain and Portugal are revolutionising car-changing.

We are seeking a highly motivated and experienced Team Leader to lead a team of Sales Executives dedicated to supporting car sellers through the Carwow selling process. You will be responsible for coaching, mentoring and motivating your team to deliver exceptional service, ensuring a smooth and successful selling experience while maximising sellers’ chances of selling their vehicles.

What you’ll do:

• Lead and manage a team of Sales Executives responsible for assessing and successfully listing cars for sale in daily auctions.
• Drive the team to achieve daily and weekly volume and conversion targets.
• Provide coaching, mentoring and ongoing support.
• Monitor team performance against key metrics and identify improvement opportunities.
• Manage the team pipeline, balancing workload, opportunities and SLAs.
• Conduct regular team meetings to communicate updates, share best practices and address challenges.
• Recruit, train and onboard new team members.
• Handle escalated seller enquiries and resolve complex issues.
• Collaborate with other team leaders and departments to ensure efficient workflows.
• Contribute to team strategies and initiatives that improve the seller experience and support business growth.
• Foster a positive, collaborative team environment built on open communication and mutual respect.

What you’ll need:

• Proven experience in a team leadership role within outbound sales, customer success or customer service.
• Experience managing team performance in a target-driven environment.
• Excellent communication, interpersonal and coaching skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively.
• Experience using CRM systems and other relevant software.
• Flexibility to work 37.5 hours per week between 9am–7pm, Monday to Sunday, on a rotating shift basis.
• Hybrid working with a minimum of three days per week in the office.

Interview Process:

• Step 1: Video call with a member of our Talent Team.
• Step 2: 45 mins video-call with the Hiring Manager.
• Step 3: 45 mins in-person skills-based interview.
• Step 4: Values Interview.

What’s in it for you:

• Competitive compensation package.
• 28 days' holiday plus bank holidays, increasing to 35 with length of service.
• Employee-friendly share options.
• Pension scheme via Royal London - up to 5% company contribution.
• Vitality private healthcare insurance.
• Life Assurance - 4x annual salary.
• Monthly coaching sessions with Spill - our mental wellbeing partner.
• Inclusive parental, partner and shared parental leave.
• Bubble childcare support and discounted nanny fees.
• Work from abroad for a month' annual scheme.
• Generous learning and development budget.
• £500 home office budget.

Diversity and inclusion are an integral part of our culture. We welcome people with alternative identities, backgrounds and experiences to apply.