OUR MISSIONTo become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly 3bn worth of cars bought on site, while 1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggestYouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.BUSINESS INNOVATION @ CARWOWJoin us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSIONWe're looking for a Senior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll lead the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. KEY RESPONSIBILITIESDrive the intake, analysis, and execution of Salesforce change requests — translating business needs into scalable, maintainable solutions. Own the configuration of Sales Cloud and/or Service Cloud — including custom objects, automation logic, validation rules, permission structures, and reporting models. Actively manage technical debt and ensure long-term platform scalability. Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows. Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability. Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams. Support UAT, bug resolution, and user onboarding for all new platform capabilities. KEY REQUIREMENTSHave 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools. Have experience working in agile environments using tools like Asana. Are proactive, pragmatic, and focused on outcomes, not just shipping code. Have Salesforce Administrator Certification or equivalent hands-on credibility. BONUS POINTSWork closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows. Experience in a development capacity, including working with Apex and Lightning Web Components (LWC).Experience supporting Salesforce integrations with other business systems. INTERVIEW PROCESSIntroductory call with our Talent teamTechnical Interview with the Hiring ManagerCase study InterviewValues InterviewWHAT'S IN IT FOR YOUCompetitive comp package28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share optionsPension scheme via Royal London - up to 5% company contributionVitality private healthcare insuranceLife Assurance - 4x annual salaryMonthly coaching sessions with Spill - our mental wellbeing partnerInclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policiesBubble childcare support and discounted nanny fees for little ones'Work from abroad for a month' annual schemeGenerous learning and development budget500 home office budgetDiversity and inclusion is an integral part of our culture.
Work from home - Senior Administrator in London employer: carwow
At Carwow, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our Winnersh office provides a supportive environment with hybrid working options, competitive salaries, and generous benefits including enhanced holiday packages and a strong focus on employee wellbeing. With ample opportunities for professional growth and a commitment to diversity and inclusion, we empower our team members to thrive both personally and professionally.
