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For Companies At a Glance
- Tasks: Lead marketplace strategy and operations to drive business performance and optimise processes.
- Company: Join Carwow, a dynamic player in the automotive marketplace.
- Benefits: Competitive salary, 28 days holiday, and opportunities for professional growth.
- Why this job: Make a real impact on the future of car buying with data-driven decisions.
- Qualifications: Experience in data analysis, strong communication skills, and a passion for problem-solving.
- Other info: Be part of a creative team that values innovation and experimentation.
The predicted salary is between 48000 - 72000 ÂŁ per year.
The Head of Marketplace and Operations is the strategic bridge between our high‑level business goals and our daily business performance. This role is pivotal to the success of our New & Used car business, which hinges on our ability to generate high‑quality traffic and match it with the right vehicle supply. In this role, you will own performance, processes, and planning end‑to‑end, connecting marketing, commercial, and analytics activities to deliver a high‑performing, healthy ecosystem. You will provide the UK Director and senior leadership with the counsel needed to make critical decisions.
WHAT YOU'LL DO
- Drive Marketplace Health: Rapidly diagnose trends, provide clear insights and recommendations, and drive actions to ensure we achieve our business health and P&L objectives.
- Bridge Strategy & Execution: Deep dive into trends across all product lines (New and Used marketplaces), translating complex data into clear insights and recommendations for the leadership team.
- Drive P&L Health: Work closely with commercial, marketing, finance, and analytics to manage spend and ROI in line with the budget.
- Lead planning cycles: lead the bottom‑up planning cycle – covering budgets, QBRs and ongoing monthly forecasts.
- Lead Business Performance Meetings & Comms: Own weekly trading meetings and business performance comms across the wider business.
- Optimise Commercial Processes and Reporting: Work with Commercial leadership to continually improve our dashboards, reporting & processes.
- Team Management: hire, manage and develop a small team who will support the delivery of these objectives.
KEY REQUIREMENTS
- First‑hand experience in a data or business analyst role, ideally in a marketplace, e‑commerce or digital business environment. Experience in strategic consulting is a plus.
- A strong commercial mindset and the ability to translate data into actionable business recommendations.
- Very strong communication skills, both verbal and written.
- Demonstrated ability to lead cross‑functional, strategic actions, initiatives and projects.
- Passion for data analysis and natural aptitude for problem‑solving, with the ability to mould this output into a clear storyline.
- Willingness to quickly learn, adapt and apply new skills.
- A creative, entrepreneurial mentality that enjoys experimentation and is willing to take risks.
- Bias for action – attitude to get things done quickly.
- Basic SQL and Excel skills.
WHAT’S IN IT FOR YOU
- Competitive comp package.
- 28 days’ holiday plus.
Head of Marketplace & Operations in London employer: Carwow
Contact Detail:
Carwow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Marketplace & Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its marketplace. Understand their challenges and think about how your skills can help them succeed. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Marketplace & Operations. Highlight your data analysis skills and how you've driven business performance in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Marketplace & Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Marketplace & Operations role. Highlight your experience in data analysis and marketplace environments, and don’t forget to showcase your commercial mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven business performance and led cross-functional teams.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to demonstrate your ability to translate complex data into actionable insights.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Carwow
✨Know Your Marketplace Inside Out
Before the interview, dive deep into Carwow's marketplace. Understand their business model, key competitors, and recent trends in the automotive industry. This knowledge will help you demonstrate your strategic mindset and show that you're genuinely interested in the role.
✨Prepare Data-Driven Insights
Since the role requires a strong commercial mindset and data analysis skills, come prepared with examples of how you've used data to drive business decisions in the past. Think about specific metrics you've improved or insights you've provided that led to actionable outcomes.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading cross-functional teams and managing projects. Prepare anecdotes that highlight your ability to communicate effectively and drive collaboration across different departments, as this is crucial for bridging strategy and execution.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the current challenges facing the marketplace or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company aligns with your career goals.
