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For Companies At a Glance
- Tasks: Help customers lease vehicles while providing top-notch service and building strong relationships.
- Company: Join one of Europe's largest online car-changing destinations, growing rapidly with innovative technology.
- Benefits: Enjoy hybrid working, competitive salary, share options, and generous holiday packages.
- Why this job: Be part of a dynamic team that values diversity, personal growth, and impactful customer experiences.
- Qualifications: Experience in vehicle leasing and telesales is essential; strong communication skills are a must.
- Other info: Regular social events and a supportive culture make this a fun place to work.
The predicted salary is between 30000 - 42000 £ per year.
OUR MISSION
To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we\’ve turned how people buy, sell, advertise and lease cars on its head.
What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.
In 2024 we went big and acquired Autovia – creators of AutoExpress and Evo magazines – doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.
And we’re a long way from done!
YOUR MISSION
We’re looking for a talented Leasing Consultant to join our Carwow Leasey division in Winnersh with the objective of providing exceptional customer service to our customers wanting to engage in leasing a vehicle from Carwow Leasey. You will be responding to enquiries in a fast and professional manner to ensure the maximum possible conversion and provide a first-class customer experience.
The role involves building and maintaining strong relationships with customers, strategic leasing funders, and suppliers, helping to drive results for Leasey.
KEY RESPONSIBILITIES
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Become an expert on vehicle leasing, and, build a solid understanding of industry challenges and opportunities
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Day to day management of sales enquiry/pipeline
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Maintain the CRM in line with the company processes
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Taking full responsibility for your performance and your contribution towards the growth of Carwow Leasey
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Ability to meet monthly & quarterly targets
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Taking ownership for your personal development to ensure optimal performance
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Provide recommendations for business improvement, to include, products, process improvements to ensure optimal solutions and user journey
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Regular feedback and communication with the Internal Sales manager on team/sales performance
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Ensure that regular formal and informal communication with team is taking place i.e. industry updates, dealer updates, company news, internal communication and changes
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Supporting in the effective management of relationships with key suppliers and partners
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Internal relationship management between teams/departments
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Supporting the application of company induction
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Taking ownership of complaints and liaising with complaints/sales manager where applicable
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Ensure that you are aware of and remain up to date in terms of Compliance.
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Adhere to all company policies, procedures and business ethics codes including anti-bribery policy.
KEY REQUIREMENTS
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Results driven and highly motivated
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Strong communication skills are essential. Relationship building and cross-functional collaboration are a key part of this role
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Consultative and creative approach to problem solving
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Exceptional communication, and customer service
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Autonomous, proactive and goal orientated
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Experience within vehicle leasing industry (Required)
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Experience within a busy telesales team (Required)
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Proven track record in delivering against sales targets and growth plans
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Experience of sales processes and systems
INTERVIEW PROCESS
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Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow
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1 hour video-call with 2 members of our Carwow Leasey Team
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1 hour in-person interview with the Director and Performance Coach
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Values interview with two members of Carwow\’s Senior Leadership Team
WHAT’S IN IT FOR YOU
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Hybrid working – 3 days per week in Winnersh
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Competitive base salary and monthly commission
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Matched pension contributions for a peaceful retirement
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Share options – when we thrive, so do you!
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Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
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Life Assurance for (even more) peace of mind
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Monthly coaching sessions with Spill – our mental wellbeing partner
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Enhanced holiday package
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28 days annual leave
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1 day for your wedding
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1 day off when you move house – because moving is hard enough without work!
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For your third year anniversary, get 30 days of annual leave per year
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For your tenth year anniversary, get 35 days of annual leave per year
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Option to buy 3 extra days of holiday per year
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Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
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Bubble childcare support and discounted nanny fees for little ones
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The latest tech (Macbook or Surface) to power your gif-sending talents
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Up to £500/€550 home office allowance for that massage chair you’ve been talking about
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Generous learning and development budget to help you master your craft
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Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for
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Refer a friend, get paid. Repeat for infinite money
Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
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Leasing Consultant employer: Carwow
Contact Detail:
Carwow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in vehicle leasing and the automotive industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Carwow, especially those in the Leasey division. They can provide valuable insights into the company culture and expectations, which can give you an edge in your interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built relationships and driven sales in previous roles. Highlighting your consultative approach and problem-solving skills will resonate well with the interviewers.
✨Tip Number 4
Practice your communication skills, as they are crucial for this role. Consider mock interviews with friends or mentors to refine your ability to articulate your thoughts clearly and confidently.
We think you need these skills to ace Leasing Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Leasing Consultant position. Understand the key responsibilities and requirements, especially the importance of customer service and relationship building.
Tailor Your CV: Customise your CV to highlight relevant experience in vehicle leasing and telesales. Emphasise your results-driven approach and any proven track record in meeting sales targets, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of leasing. Mention specific examples of how you've successfully built relationships and provided exceptional customer service in previous roles.
Prepare for Interviews: Anticipate questions related to your experience in the vehicle leasing industry and your approach to problem-solving. Be ready to discuss how you can contribute to the growth of Carwow Leasey and provide recommendations for business improvement.
How to prepare for a job interview at Carwow
✨Know Your Stuff
Make sure you have a solid understanding of vehicle leasing and the automotive industry. Familiarise yourself with common challenges and opportunities in the sector, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
As a Leasing Consultant, strong communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've built relationships in previous roles and how you handle customer inquiries effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully navigated challenges or improved processes, and be ready to share these during the interview.
✨Demonstrate Your Results-Driven Mindset
Be ready to discuss your track record in meeting sales targets and driving growth. Highlight specific achievements and how your contributions have positively impacted previous employers, showcasing your motivation and results-oriented approach.
