At a Glance
- Tasks: Lead the evolution of CRM strategy using data and AI for intelligent engagement.
- Company: Carwow, a forward-thinking company at the forefront of customer experience.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team and drive innovation in customer experience.
- Why this job: Shape the future of customer engagement and make a real impact globally.
- Qualifications: Experience in CRM strategy and a passion for AI and data-driven solutions.
The predicted salary is between 63000 - 77000 £ per year.
Carwow is seeking a Head of Customer to lead the evolution of CRM strategy, moving from batch-and-blast to intelligent, autonomous engagement.
You’ll sit at the intersection of data, AI, and commercial strategy, reporting to the Brand and Customer Director and leading a global team.
You’ll define agentic CRM in practice, building systems that learn, adapt, and act in real time to drive lifetime value across buyers, sellers, and partners.
#J-18808-Ljbffr
Global Head of Customer Experience & AI CRM employer: carwow
At Carwow, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our Winnersh office provides a supportive environment with hybrid working options, competitive salaries, and generous benefits including enhanced holiday packages and a strong focus on employee wellbeing. With ample opportunities for professional growth and a commitment to diversity and inclusion, we empower our team members to thrive both personally and professionally.
