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- Tasks: Support Salesforce users, manage configurations, and drive platform improvements.
- Company: Join a leading online car-changing destination in Europe with a dynamic culture.
- Benefits: Competitive salary, 28 days holiday, and opportunities for professional growth.
- Why this job: Be part of a transformative team shaping the future of our internal platforms.
- Qualifications: 1-2 years Salesforce admin experience and strong communication skills.
- Other info: Exciting career growth in a fast-paced, innovative environment.
The predicted salary is between 30000 - 42000 £ per year.
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we’ve turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In **** we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done.
BUSINESS INNOVATION @ CARWOW Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won’t just maintain a system - you’ll contribute to the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We’re looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You’ll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you’re a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity.
YOUR MISSION We’re looking for a Junior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you’ll help the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role - all while working closely with senior stakeholders.
KEY RESPONSIBILITIES
- Act as first line support for Salesforce users, handling day to day questions, access requests, and minor issues, and escalating more complex problems with clear context and reproduction steps.
- Support the intake and triage of Salesforce change requests, helping capture requirements, define acceptance criteria, and maintain clear ticket updates.
- Maintain core Salesforce configuration across Sales Cloud and or Service Cloud, including fields, page layouts, record types, validation rules, picklists, and basic permission structures (profiles, permission sets, roles) under guidance.
- Create and maintain reports, dashboards, and list views to support sales and operations reporting needs, and help users self-serve through clear documentation.
- Own data quality routines: monitoring data hygiene, assisting with imports and updates (where appropriate), identifying duplicates, and flagging data issues and trends.
- Support user onboarding and adoption: contribute to enablement materials (how to guides, FAQs, release notes), and assist with training sessions for new joiners and existing teams.
- Assist UAT and release readiness for new features: coordinate testing feedback, log defects, validate fixes, and support post-release checks.
- Implement small process improvements and basic automation using Flow and standard approvals, following team patterns and getting reviews for higher impact changes.
- Contribute to continuous improvement by documenting existing processes, highlighting technical debt, and suggesting pragmatic enhancements that reduce manual work.
KEY REQUIREMENTS
- 1 to 2+ years of Salesforce administration experience (or equivalent hands-on experience) supporting business users.
- Comfortable with Salesforce fundamentals: objects, fields, page layouts, record types, validation rules, and permissions (profiles, permission sets, roles).
- Working knowledge of Salesforce reporting (reports, dashboards, list views) and the ability to translate stakeholder questions into useful outputs.
- Basic to intermediate experience with Salesforce Flow, with an understanding of safe change practices (testing, documentation, change control).
- Strong attention to detail and a structured approach to ticket handling, prioritisation, and stakeholder updates.
- Experience working with task and delivery tools (e.g., Asana, Jira, or similar) and following a support or agile workflow.
- Clear communicator who enjoys helping others and improving day to day ways of working.
BONUS POINTS
- Salesforce Administrator Certification (preferred) or actively working towards it.
- Exposure to data management practices (imports, deduplication, validation, field mapping).
- Familiarity with sandbox vs production ways of working and basic release processes.
- Awareness of integrations and data sync concepts (monitoring, field mapping issues), even if not building integrations.
INTERVIEW PROCESS
- Introductory call with our Talent team
- Technical Interview with the Hiring Manager
- Case study Interview
- Values Interview
WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus
Junior Salesforce Administrator in England employer: Carwow
Contact Detail:
Carwow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Salesforce Administrator in England
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing a role at Carwow. Personal connections can make all the difference!
✨Tip Number 2
Prepare for your interviews by researching Carwow's mission and values. Think about how your skills as a Junior Salesforce Administrator can help drive their business innovation. Show them you’re not just another candidate, but someone who truly gets what they’re about!
✨Tip Number 3
Practice common interview questions related to Salesforce administration. Be ready to discuss your experience with reports, dashboards, and user support. The more confident you are in your answers, the better you'll come across!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Carwow team!
We think you need these skills to ace Junior Salesforce Administrator in England
Some tips for your application 🫡
Show Your Passion for Salesforce: When you're writing your application, let us see your enthusiasm for Salesforce! Share any relevant experiences or projects that highlight your skills and how you can contribute to our mission at Carwow.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your Salesforce experience and how it aligns with our goals. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity and a structured approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Carwow
✨Know Your Salesforce Basics
Make sure you brush up on your Salesforce fundamentals before the interview. Understand objects, fields, page layouts, and permissions inside out. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Prepare for Real-World Scenarios
Think about how you've handled support requests or change management in your previous roles. Be ready to share specific examples of how you've solved problems or improved processes using Salesforce. This will demonstrate your practical experience and problem-solving skills.
✨Show Your Communication Skills
As a Junior Salesforce Administrator, you'll be helping users and collaborating with teams. Practice explaining complex concepts in simple terms. During the interview, highlight your experience in creating documentation or training materials, as this will showcase your ability to communicate effectively.
✨Emphasise Continuous Improvement
Be prepared to discuss how you've contributed to process improvements in past roles. Share any experiences where you've identified inefficiencies and suggested enhancements. This aligns perfectly with the company's mission to evolve their internal platform strategy.
