Brand Account Manager
Brand Account Manager

Brand Account Manager

London Full-Time 36000 - 60000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Become a Brand Account Manager, building relationships and driving performance for car dealerships.
  • Company: Join a rapidly growing online car-changing platform with a vibrant culture.
  • Benefits: Enjoy hybrid working, competitive salary, generous leave, and wellness support.
  • Why this job: Make an impact in the automotive industry while developing your skills in a dynamic environment.
  • Qualifications: Strong communication skills and a knack for relationship-building are essential.
  • Other info: Diversity and inclusion are key; all backgrounds are encouraged to apply.

The predicted salary is between 36000 - 60000 ÂŁ per year.

OUR MISSION To become the car‐changing destination of choice. By combining technology, media and deep automotive expertise, we’ve turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car‐changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia – creators of AutoExpress and Evo magazines – doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done!

Carwow is hiring for a Brand Account Manager to join our Get Your Car team, focused on car buying.

WHAT YOU'LL BE DOING

  • Become an expert on your brands, gaining a deep understanding of their challenges, opportunities and overall performance on the Carwow platform.
  • Maintain regular and proactive communication with clients, primarily through phone and video calls, to build strong and long lasting relationships.
  • Provide insightful performance analysis and recommend process improvements to dealer partners to enhance their return on investment on Carwow.
  • Lead the onboarding and training of new dealerships, ensuring a seamless experience and driving high retention rates.
  • Take ownership of your portfolio's performance, with clear targets including the upselling of additional products and services.
  • Collaborate closely with the field based Partner Success team to ensure client strategies are executed seamlessly and effectively.

WHAT YOU'LL NEED

  • Excellent communication skills are essential, with a strong focus on building and nurturing relationships both within Carwow as well as with external dealer partners.
  • You excel at fostering connections through proactive outreach via phone calls and in‐person client meetings.
  • A consultative and creative problem solver, you take the time to understand each client’s business, offering tailored solutions to address their challenges.
  • Demonstrated ability to identify opportunities for growth and effectively upsell additional products and services to dealer partners, driving value for both the dealer partner and Carwow.
  • Self‐motivated, proactive, and results‐driven; you take ownership of your own performance without the need for micromanagement.
  • You ruthlessly prioritise the highest‐impact tasks that drive business results while effectively managing the expectations of multiple stakeholders.
  • A collaborative team player who works seamlessly with colleagues, particularly our field‐based Partner Success team, to achieve common targets.
  • Adaptable and resilient, you thrive in a fast‐paced environment and quickly adjust to evolving priorities.
  • Proficient in handling and analysing basic data using Excel/Google sheets.
  • While automotive experience is not required, familiarity with digital marketing is highly advantageous.

WHAT'S IN IT FOR YOU

  • Hybrid working
  • Competitive salary to fund that dream holiday to Bali
  • Matched pension contributions for a peaceful retirement
  • Share options – when we thrive, so do you!
  • Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
  • Life Assurance for (even more) peace of mind
  • Monthly coaching sessions with Spill – our mental wellbeing partner
  • Enhanced holiday package, plus Bank Holidays
  • 28 days annual leave
  • 1 day for your wedding
  • 1 day off when you move house – because moving is hard enough without work!
  • For your third year anniversary, get 30 days of annual leave per year
  • For your tenth year anniversary, get 35 days of annual leave per year
  • Option to buy 3 extra days of holiday per year
  • Work from abroad for a month
  • Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
  • Bubble childcare support and discounted nanny fees for little ones
  • The latest tech (Macbook or Surface) to power your gif‐sending talents
  • Up to ÂŁ500/€550 home office allowance for that massage chair you’ve been talking about
  • Generous learning and development budget to help you master your craft
  • Regular social events: tech lunches, coffee with the exec sessions, lunch & learns, book clubs, social events/anything else you pester us for
  • Refer a friend, get paid. Repeat for infinite money

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Brand Account Manager employer: Carwow

At Carwow, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions innovation and collaboration. As a Brand Account Manager, you'll enjoy hybrid working, competitive salaries, and a wealth of benefits including enhanced holiday packages and generous learning budgets, all while contributing to our mission of transforming the automotive landscape. With a strong focus on employee growth and well-being, we foster an inclusive environment where diverse talents thrive, making Carwow not just a workplace, but a community dedicated to meaningful impact.
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Contact Detail:

Carwow Recruiting Team

StudySmarter Expert Advice đŸ€«

We think this is how you could land Brand Account Manager

✹Tip Number 1

Get to know the company inside out! Research Carwow's mission, values, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✹Tip Number 2

Practice your communication skills! Since you'll be building relationships over calls and video chats, make sure you're comfortable discussing your ideas clearly and confidently. Role-play with a friend or use video tools to get used to the format.

✹Tip Number 3

Prepare insightful questions for your interviews! Think about what challenges car dealerships might face and how you can help them succeed on the Carwow platform. This shows you're proactive and ready to hit the ground running.

✹Tip Number 4

Don't forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the Brand Account Manager role.

We think you need these skills to ace Brand Account Manager

Communication Skills
Relationship Building
Performance Analysis
Process Improvement
Onboarding and Training
Upselling
Consultative Problem Solving
Data Analysis
Proactive Outreach
Collaboration
Adaptability
Results-Driven
Stakeholder Management
Digital Marketing Familiarity

Some tips for your application đŸ«Ą

Know Your Stuff: Before you start writing, get to know Carwow and the Brand Account Manager role inside out. Show us that you understand our mission and how you can contribute to it. A little research goes a long way!

Tailor Your Application: Don’t just send a generic CV and cover letter. Make sure to highlight your relevant skills and experiences that align with what we’re looking for. We want to see how you can bring value to our team!

Show Off Your Communication Skills: Since this role is all about building relationships, make sure your application reflects your excellent communication skills. Use clear, concise language and don’t shy away from showcasing your personality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Carwow family!

How to prepare for a job interview at Carwow

✹Know Your Brands Inside Out

Before the interview, dive deep into the brands you'll be managing. Understand their challenges and opportunities on the Carwow platform. This knowledge will help you demonstrate your expertise and show that you're ready to build strong relationships with clients.

✹Master Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider role-playing common interview scenarios with a friend to refine your approach to proactive outreach and relationship building.

✹Showcase Your Problem-Solving Skills

Prepare examples of how you've creatively solved problems in past roles. Think about specific situations where you identified growth opportunities or improved processes, as this will highlight your consultative approach and ability to drive value for clients.

✹Be Data Savvy

Brush up on your Excel or Google Sheets skills before the interview. Be ready to discuss how you've used data analysis in previous roles to inform decisions or improve performance, as this will demonstrate your analytical capabilities and readiness to take ownership of your portfolio's performance.

Brand Account Manager
Carwow
Location: London
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  • Brand Account Manager

    London
    Full-Time
    36000 - 60000 ÂŁ / year (est.)
  • C

    Carwow

    200-500
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