At a Glance
- Tasks: Guide car sellers through the auction process and ensure a smooth experience.
- Company: Join Carwow Group, a leading online car-changing destination in Europe.
- Benefits: Competitive salary, commission, generous holiday package, and wellness support.
- Other info: Hybrid working available with a vibrant company culture and growth opportunities.
- Why this job: Be part of a dynamic team revolutionising the automotive industry.
- Qualifications: Experience in target-focused environments and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
OUR MISSION
Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail‑blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car‑changing destinations in Europe – over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million.
WHY JOIN US?
We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car‑changing and we are fast expanding our mission across every single brand and country we operate in, so jump in!
SALES DEVELOPMENT @ CARWOW
We are seeking a dynamic and driven Sales Development Representatives to join our Sell My Car team. In this role, you will be crucial in guiding car sellers through the Carwow auction process, ensuring a smooth and successful experience for them while maximizing their chances of selling their vehicles. You’ll combine your communication skills with a customer‑centric approach to build rapport with sellers and ensure they are fully informed and confident throughout the process.
KEY RESPONSIBILITIES
- Manage a lead pipeline of potential customers looking to sell their car via our online auction.
- Review car listings uploaded by sellers for accuracy and completeness, working proactively with sellers to address any omissions or errors before their car enters the auction.
- Utilise and build your industry knowledge to provide expert advice and guidance to customers, balancing their price expectations with market realities to maximise their chances of a successful sale.
- Clearly explain the Carwow auction process to sellers, ensuring they understand each step and are committed to selling their car through our platform.
- Handle negotiations & customer objections.
- Communicate effectively with sellers via phone, email, live chat and SMS, addressing any questions or concerns.
- Maintain accurate records of all interactions with sellers, ensuring seamless handovers to other teams as needed.
- Working within a team to contribute to the overall performance by consistently meeting individual targets against vehicles listed & pipeline conversion.
- Collaborate with cross‑functional teams to provide insights and feedback, contributing to the overall growth and success of Carwow.
KEY REQUIREMENTS
- Experience working within a target focused environment and managing a pipeline independently.
- Excellent communication skills, both written and verbal, with the ability to build rapport with sellers from diverse backgrounds.
- A proactive and customer‑focused approach, with a genuine desire to help sellers achieve their goals.
- Strong attention to detail and organisational skills to ensure listing accuracy and efficient follow‑up.
- Ability to work independently and as part of a team, contributing to a positive and collaborative work environment.
- Comfort working with various communication channels, including phone, email, live chat and SMS.
- Flexibility to work within the team's operating hours of 9 am‑7 pm, Monday to Sunday, on a rotating shift basis (37.5 hours per week).
- Hybrid working available, with a minimum requirement of 3 days per week in the office.
- Enthusiasm for the automotive industry is a plus.
Benefits
- Competitive salary + commission
- Company share options
- Enhanced holiday package: 28 annual leave days, 1 day for your wedding, 1 day off when you move house, 30 days of annual leave for your third year anniversary, 35 days of annual leave for your tenth year anniversary
- Option to buy 3 extra days of holiday per year
- Pension scheme via Royal London
- Vitality Private Healthcare
- Life Assurance for peace of mind
- Monthly coaching sessions with Spill – our mental wellbeing partner
- Work from abroad for a month
- Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
- Bubble childcare support and discounted nanny fees for little ones
- The latest tech (Macbook or Surface) to power your gif‑sending talents
- Up to £500/€550 home office allowance
- Generous learning and development budget to help you master your craft
- Regular social events: tech lunches, coffee with the exec sessions, lunch & learns, book clubs, social events
Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Sales Development Representative in Bournemouth employer: Carwow
Carwow Group is an exceptional employer, recognised for its vibrant work culture and commitment to employee well-being, as evidenced by our prestigious Culture 100 award. With a competitive salary, generous holiday allowances, and a strong focus on personal development, we empower our Sales Development Representatives to thrive in a dynamic environment while contributing to the revolution of the automotive industry. Join us in a hybrid working model that promotes flexibility and collaboration, all while being part of a rapidly growing team that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative in Bournemouth
✨Tip Number 1
Get to know Carwow inside out! Familiarise yourself with our brands and the auction process. This way, when you chat with potential sellers, you can confidently guide them through every step.
✨Tip Number 2
Practice your communication skills! Whether it’s over the phone or via live chat, being able to build rapport quickly is key. Try role-playing with a friend to nail down your pitch and responses.
✨Tip Number 3
Stay organised! Keep track of your leads and follow-ups. Use tools like spreadsheets or CRM software to manage your pipeline effectively, ensuring no seller feels neglected.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the Carwow family. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales Development Representative in Bournemouth
Some tips for your application 🫡
Show Your Passion for Cars:When you're writing your application, let your love for cars shine through! Mention any personal experiences or interests in the automotive industry that make you a great fit for our team.
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Development Representative role. Highlight relevant skills and experiences that align with what we're looking for, especially your communication skills and customer-centric approach.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it show while keeping it professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Carwow Group family!
How to prepare for a job interview at Carwow
✨Know Your Stuff
Before the interview, dive deep into Carwow's mission and values. Understand their auction process and how it benefits sellers. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Sales Development Representative, communication is key. Practice articulating your thoughts clearly and concisely. Consider role-playing common scenarios with a friend to get comfortable handling objections and explaining processes.
✨Be Customer-Centric
Demonstrate your proactive, customer-focused approach during the interview. Share examples from your past experiences where you went above and beyond to help customers achieve their goals. This will highlight your fit for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities at Carwow. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career aspirations.
