At a Glance
- Tasks: Help customers sell their cars through our online auction platform.
- Company: Join Carwow Group, a leading online vehicle marketplace in Europe.
- Benefits: Enjoy competitive salary, commission, and generous holiday packages.
- Other info: Hybrid working available with a vibrant team culture and regular social events.
- Why this job: Make a real impact by guiding sellers through the auction process.
- Qualifications: Experience in target-focused environments and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Outbound Sales Representative for Carwow Group's Sell My Car team – helping customers sell their vehicles through our online auction platform. Carwow Group is a leading online vehicle marketplace and automotive media company across Europe, with more than 10 million customers using our services to buy and sell cars. We are committed to diversity and inclusion and welcome applicants from all backgrounds.
Responsibilities
- Manage a lead pipeline of potential customers looking to sell their car via our online auction.
- Review car listings uploaded by sellers for accuracy and completeness, working proactively with sellers to address omissions or errors before their car enters the auction.
- Provide expert advice and guidance to customers, balancing their price expectations with market realities to maximize chances of a successful sale.
- Clearly explain the Carwow auction process to sellers, ensuring they understand each step and are committed to selling through our platform.
- Handle negotiations and customer objections.
- Communicate effectively with sellers via phone, email, live chat, and SMS, addressing any questions or concerns.
- Maintain accurate records of all interactions with sellers, ensuring seamless handovers to other teams as needed.
- Contribute to overall performance by consistently meeting individual targets against vehicles listed and pipeline conversion.
- Collaborate with cross‑functional teams to provide insights and feedback, contributing to the overall growth and success of Carwow.
Requirements
- Experience working within a target‑focused environment and managing a pipeline independently.
- Excellent communication skills, both written and verbal, with the ability to build rapport with sellers from diverse backgrounds.
- Proactive and customer‑focused approach, with a genuine desire to help sellers achieve their goals.
- Strong attention to detail and organizational skills to ensure listing accuracy and efficient follow‑up.
- Ability to work independently and as part of a team, contributing to a positive and collaborative work environment.
- Comfort working with various communication channels, including phone, email, live chat, and SMS.
- Flexibility to work within the team's operating hours of 9am‑7pm, Monday to Sunday, on a rotating shift basis (37.5 hours per week).
- Hybrid working available, with a minimum of 3 days per week in the office.
- Enthusiasm for the automotive industry a plus.
Benefits
- Competitive salary and commission.
- Company share options.
- Enhanced holiday package: 28 annual leave days, 1 day for wedding, 1 day off when you move house.
- Extra leave for anniversaries: 30 days in 3rd year, 35 days in 10th year.
- Option to purchase 3 extra days of holiday per year.
- Pension scheme via Royal London.
- Vitality private healthcare.
- Life assurance.
- Monthly coaching sessions with Spill (mental wellbeing partner).
- Work from abroad for a month.
- Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies.
- Bubble childcare support and discounted nanny fees.
- Latest tech (MacBook or Surface).
- Up to £500/€550 home office allowance.
- Generous learning and development budget.
- Regular social events (tech lunches, coffee with exec sessions, lunch & learns, book clubs).
Outbound Sales Representative in Bournemouth employer: Carwow
Carwow Group is an exceptional employer, offering a dynamic work environment where diversity and inclusion are at the forefront. As an Outbound Sales Representative, you'll benefit from a competitive salary, generous holiday allowances, and a strong focus on employee growth through regular coaching and development opportunities. With a hybrid working model and a supportive culture that values collaboration and innovation, Carwow Group is committed to helping you thrive in your career while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Sales Representative in Bournemouth
✨Tip Number 1
Get to know the Carwow platform inside out! Familiarise yourself with how our auction process works and what makes us stand out. This way, when you chat with potential sellers, you can confidently explain how we can help them sell their cars quickly and efficiently.
✨Tip Number 2
Practice your communication skills! Whether it’s over the phone, via email, or live chat, being able to build rapport with sellers is key. Try role-playing with a friend or family member to get comfortable handling objections and answering questions.
✨Tip Number 3
Stay organised! Managing a lead pipeline can be tricky, so use tools or apps to keep track of your interactions with sellers. This will help you follow up effectively and ensure no one slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to show your interest in joining the Carwow team. Plus, it gives us a chance to see your enthusiasm for the role right from the start!
We think you need these skills to ace Outbound Sales Representative in Bournemouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to customise your application for the Outbound Sales Representative role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do at Carwow!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect you to do with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Carwow
✨Know the Carwow Auction Process
Before your interview, make sure you understand how the Carwow auction process works. Familiarise yourself with the steps involved and be ready to explain them clearly. This will show that you're proactive and genuinely interested in helping customers sell their cars.
✨Showcase Your Communication Skills
As an Outbound Sales Representative, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to demonstrate your ability to build rapport and handle objections effectively.
✨Highlight Your Attention to Detail
Since you'll be reviewing car listings for accuracy, it's crucial to showcase your attention to detail. Bring examples from your past experiences where you've successfully managed details or improved processes. This will help illustrate your organisational skills and commitment to quality.
✨Demonstrate Your Customer-Focused Approach
Prepare to discuss how you've helped customers achieve their goals in previous roles. Share specific examples of how you've balanced customer expectations with market realities. This will highlight your proactive attitude and genuine desire to assist sellers, which is essential for this role.
