Partner Success Director in London

Partner Success Director in London

London Full-Time 80000 - 100000 £ / year (est.) No working from home possible
Carwow Group

At a Glance

  • Tasks: Cultivate strong relationships with partners and drive revenue growth through strategic insights.
  • Company: Leading online car-changing destination in Europe with a dynamic growth trajectory.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional development.
  • Other info: Exciting environment with significant career advancement potential.
  • Why this job: Join a fast-growing company and make a real impact in the automotive industry.
  • Qualifications: 4+ years in partner management or similar roles with strong relationship-building skills.

The predicted salary is between 80000 - 100000 £ per year.

OUR MISSION

To become the car‑changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car‑changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done!

YOUR MISSION

As a Partner Success Director, you'll be responsible for cultivating and nurturing strong, long‑lasting relationships with our Franchise, Mid‑Market, and SME partners. You'll work closely with senior stakeholders at some of the largest Dealership Groups in the UK to ensure they get maximum value from the Carwow partnership and achieve their business objectives. Your goal will be to develop and drive a long‑term strategy that ensures Carwow is embedded in their business and enables you to drive revenue growth.

  • Partner Relationship Management
    • Unblock, build and foster strong, strategic relationships with key decision‑makers at partner organisations, focusing on stakeholders at the senior level.
    • Embed yourself within partner organisations to understand the drivers and internal dynamics that drive decision‑making.
    • Proactively identify partner needs, goals and pain points, and develop solutions to address them.
    • Develop a thorough understanding of how industry trends and macroeconomic factors will impact partner businesses and their approach to third parties.
    • Serve as a trusted advisor, providing guidance and support on product usage, best practices, and industry trends.
  • Partner Success & Adoption
    • Provide compelling data insights to help drive engagement at senior level.
    • Conduct business reviews to assess partner satisfaction and identify opportunities for improvement and revenue growth.
    • Drive product adoption and usage within partner organisations.
  • Revenue Growth & Expansion
    • Identify opportunities for upselling and cross‑selling within existing accounts.
    • Unlock opportunities to increase penetration within partner groups.
    • Collaborate with sales teams to generate new business opportunities.
    • Negotiate contracts and renewals to optimise revenue and customer satisfaction.
  • Data‑Driven Insights
    • Mitigate partner churn through early risk identification. Monitor partner health metrics and proactively address any issues that may arise.
    • Leverage data analysis to identify trends, opportunities, and potential risks.
    • Use data to inform strategic decisions and measure the impact of partner initiatives.
    • Develop and implement data‑driven strategies to improve partner engagement and retention.

    WHAT YOU'LL NEED

    4+ years in...

Partner Success Director in London employer: Carwow Group

At Carwow, we pride ourselves on being an innovative leader in the automotive industry, offering a dynamic work environment that fosters collaboration and creativity. As a Partner Success Director, you'll enjoy a culture that values professional growth, with ample opportunities for career advancement and skill development, all while working alongside passionate individuals who are dedicated to transforming the car-buying experience. Located in the heart of the UK, our team benefits from a vibrant atmosphere and the chance to make a significant impact in a rapidly growing company that is reshaping the future of automotive commerce.

Carwow Group

Contact Details:

Carwow Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Partner Success Director in London

Tip Number 1

Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building relationships can open doors that applications alone can't.

Tip Number 2

Research the company inside out. Know their mission, values, and recent news. This will help you tailor your conversations and show you're genuinely interested in being part of their journey.

Tip Number 3

Prepare for interviews by practising common questions and scenarios related to partner success. Think about how you can demonstrate your ability to drive revenue growth and foster strong relationships.

Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you top of mind as they make their decision.

We think you need these skills to ace Partner Success Director in London

Partner Relationship Management
Stakeholder Engagement
Strategic Thinking
Data Analysis
Revenue Growth Strategies
Negotiation Skills
Business Review Conducting

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission at Carwow.

Tailor Your Experience:Make sure to highlight your relevant experience in partner relationship management and revenue growth. We love seeing how your past roles have prepared you for this position, so don’t hold back on those success stories!

Be Data-Driven:Since data is key in this role, include examples of how you've used data insights to drive decisions or improve partner relationships. Show us that you can leverage data to make a real impact!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Carwow Group

Know Your Partners

Before the interview, dive deep into understanding the company’s partners and their needs. Familiarise yourself with the key players in the automotive industry and how they operate. This will help you demonstrate your ability to build strong relationships and show that you’re already thinking about how to add value.

Showcase Your Data Skills

Since the role involves leveraging data for insights, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve partner engagement in previous roles. This will highlight your analytical skills and your ability to make data-driven recommendations.

Prepare for Scenario Questions

Expect questions that ask you to solve hypothetical partner issues or to describe how you would handle specific situations. Think through potential challenges a partner might face and how you would address them. This shows your proactive approach and strategic thinking.

Align with Their Mission

Make sure you understand Carwow's mission and recent growth. Be ready to discuss how your vision aligns with theirs and how you can contribute to their goals. Showing that you’re on board with their mission will demonstrate your commitment and enthusiasm for the role.