At a Glance
- Tasks: Become an expert in car buying, building strong client relationships and driving performance.
- Company: Join a rapidly growing automotive tech company transforming how people buy and sell cars.
- Benefits: Hybrid working, competitive salary, generous holiday, and wellness support.
- Other info: Diverse and inclusive environment with excellent career growth opportunities.
- Why this job: Make a real impact in the automotive industry while enjoying a vibrant work culture.
- Qualifications: Strong communication skills, proactive problem-solving, and a passion for client success.
The predicted salary is between 35000 - 45000 € per year.
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we’ve turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia – creators of AutoExpress and Evo magazines – doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done!
WHAT YOU'LL BE DOING
- Become an expert on your brands, gaining a deep understanding of their challenges, opportunities and overall performance on the Carwow platform.
- Maintain regular and proactive communication with clients, primarily through phone and video calls, to build strong and long lasting relationships.
- Provide insightful performance analysis and recommend process improvements to dealer partners to enhance their return on investment on Carwow.
- Lead the onboarding and training of new dealerships, ensuring a seamless experience and driving high retention rates.
- Take ownership of your portfolio’s performance, with clear targets including the upselling of additional products and services.
- Collaborate closely with the field based Partner Success team to ensure client strategies are executed seamlessly and effectively.
WHAT YOU'LL NEED
- Excellent communication skills are essential, with a strong focus on building and nurturing relationships both within Carwow as well as with external dealer partners.
- You excel at fostering connections through proactive outreach via phone calls and in-person client meetings.
- A consultative and creative problem solver, you take the time to understand each client’s business, offering tailored solutions to address their challenges.
- Demonstrated ability to identify opportunities for growth and effectively upsell additional products and services to dealer partners, driving value for both the dealer partner and Carwow.
- Self-motivated, proactive, and results-driven; you take ownership of your own performance without the need for micromanagement.
- You ruthlessly prioritise the highest-impact tasks that drive business results while effectively managing the expectations of multiple stakeholders.
- A collaborative team player who works seamlessly with colleagues, particularly our field-based Partner Success team, to achieve common targets.
- Adaptable and resilient, you thrive in a fast-paced environment and quickly adjust to evolving priorities.
- Proficient in handling and analysing basic data using Excel/Google sheets.
- While automotive experience is not required, familiarity with digital marketing is highly advantageous.
WHAT’S IN IT FOR YOU
- Hybrid working
- Competitive salary to fund that dream holiday to Bali
- Matched pension contributions for a peaceful retirement
- Share options - when we thrive, so do you!
- Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
- Life Assurance for (even more) peace of mind
- Monthly coaching sessions with Spill - our mental wellbeing partner
- Enhanced holiday package, plus Bank Holidays
- 28 days annual leave
- 1 day for your wedding
- 1 day off when you move house - because moving is hard enough without work!
- For your third year anniversary, get 30 days of annual leave per year
- For your tenth year anniversary, get 35 days of annual leave per year
- Option to buy 3 extra days of holiday per year
- Work from abroad for a month
- Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
- Bubble childcare support and discounted nanny fees for little ones
- The latest tech (Macbook or Surface) to power your gif-sending talents
- Up to £500/€550 home office allowance for that massage chair you’ve been talking about
- Generous learning and development budget to help you master your craft
- Regular social events: tech lunches, coffee with the exec sessions, lunch & learns, book clubs, social events/anything else you pester us for
- Refer a friend, get paid. Repeat for infinite money
Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Account Manager employer: Carwow Group
At Carwow, we pride ourselves on being an innovative leader in the automotive industry, offering a dynamic work environment that fosters growth and collaboration. As an Account Manager, you'll benefit from a competitive salary, hybrid working options, and a generous holiday package, including additional leave for significant life events. Our commitment to employee wellbeing is evident through our mental health support, inclusive culture, and opportunities for professional development, making Carwow an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research Carwow's mission, values, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be building relationships with clients, make sure you're comfortable chatting over the phone or via video calls. Role-play with a friend to boost your confidence.
✨Tip Number 3
Prepare some insightful questions for your interviews. Think about how you can help Carwow's dealer partners improve their performance. This shows you're proactive and ready to hit the ground running!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Carwow family!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Know Your Stuff:Before you start writing your application, make sure you understand the role of an Account Manager and what Carwow is all about. Dive into our mission and values, and think about how your skills can help us achieve our goals.
Tailor Your Application:Don’t just send a generic CV and cover letter! Make sure to highlight your relevant experience and skills that match the job description. Show us how you can build relationships and drive results for our clients.
Be Yourself:We want to get to know the real you! Use your own voice in your application. Share your passion for the automotive industry and how you can contribute to our team. Authenticity goes a long way!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s the best way to ensure your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Carwow Group
✨Know Your Brands Inside Out
Before the interview, dive deep into the brands you'll be managing. Understand their challenges and opportunities on the Carwow platform. This knowledge will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Master Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you build relationships and handle client interactions. This will help you convey your ability to nurture connections effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific situations where you identified growth opportunities or improved processes. This will demonstrate your consultative approach and creative problem-solving abilities, which are crucial for an Account Manager.
✨Be Results-Driven
Come equipped with metrics or achievements from your past experiences that highlight your results-driven mindset. Whether it's upselling products or improving client retention rates, showcasing your ability to take ownership of performance will resonate well with the interviewers.
