At a Glance
- Tasks: Deliver vehicles to customers and ensure a smooth car-buying experience.
- Company: Join Carvana, the fastest-growing used automotive retailer in U.S. history!
- Benefits: Enjoy competitive pay, 100% healthcare coverage, and generous paid time off.
- Why this job: Be part of a fun team that values your growth and offers performance-based pay increases.
- Qualifications: Must have 2 years of customer-facing experience and be physically fit for the role.
- Other info: No commercial license needed; training provided!
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We Offer a Competitive Starting Hourly Rate Of $22/hr With Significant Growth Opportunities Based On Performance. You Can Boost Your Earnings Within a Short Timeframe.
- Pay Range: $22-$24 hourly
- Starting Pay: $22/hr
- At 3 Months: $22.50/hr
- At 6 Months: $23/hr
In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We Continually Invest In Our Team Members’ Success Because When Our Team Members Grow, We Grow. Here Is How We Invest In You:
- Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons.
- Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
- Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health.
- Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter).
- Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelor's degree we have a student loan repayment program!
- Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
- Professional Development: Extensive internal growth and professional development opportunities.
About The Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
- Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
- Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive.
- Complete customer paperwork and include thorough notes in our customer tracking system.
- Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements.
Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General Qualifications And Requirements:
- Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather.
- Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
- Must be able to read, write, speak and understand English.
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
- Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
- Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
Vehicle Delivery Driver employer: Carvana
Contact Detail:
Carvana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Delivery Driver
✨Tip Number 1
Familiarise yourself with Carvana's mission and values. Understanding their commitment to customer satisfaction and community involvement will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Highlight your customer-facing experience in conversations. Since they value candidates with at least two years of such experience, be ready to share specific examples of how you've positively impacted customer interactions in the past.
✨Tip Number 3
Prepare to discuss your ability to handle physically demanding tasks. Since the role involves loading and unloading vehicles, demonstrating your physical capability and willingness to work in various weather conditions can set you apart from other candidates.
✨Tip Number 4
Be proactive about obtaining any necessary licenses or certifications. If you're in a state that requires a Chauffeur's license or a Vehicle Verifier license, starting this process early shows your commitment and readiness to meet job requirements.
We think you need these skills to ace Vehicle Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer-facing experience, especially any roles where you delivered services or products directly to customers. Use specific examples that demonstrate your ability to engage with clients and provide excellent service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to be part of Carvana and how your skills align with their mission of reintroducing happiness into the car-buying process.
Highlight Physical Abilities: Since the role involves physically demanding tasks, make sure to mention your ability to perform such activities. Include any relevant experiences that showcase your physical fitness and capability to handle the job's requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Carvana
✨Show Your Customer Service Skills
Since the role requires at least 2 years of customer-facing experience, be ready to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to resolve issues and create positive experiences.
✨Demonstrate Physical Readiness
The job involves physically demanding tasks like loading and unloading vehicles. Be prepared to discuss your physical fitness and any relevant experiences that showcase your ability to handle such responsibilities.
✨Familiarise Yourself with the Company
Research Carvana and understand their mission to reintroduce happiness into the car-buying process. Being knowledgeable about the company will help you answer questions more effectively and show your enthusiasm for the role.
✨Prepare for Safety Questions
Driving safely is crucial for this position. Be ready to discuss your driving record and any safety protocols you follow while on the road. This will demonstrate your commitment to maintaining a clean driving record as per Carvana's policies.