Customer Delivery Driver in Norfolk

Customer Delivery Driver in Norfolk

Norfolk Full-Time 22 - 24 £ / hour (est.) No working from home possible
Carvana

At a Glance

  • Tasks: Deliver vehicles to customers and ensure a smooth car-buying experience.
  • Company: Join Carvana, the fastest-growing used automotive retailer in the U.S.!
  • Benefits: Earn $22/hr with performance-based pay increases and great health benefits.
  • Other info: Enjoy generous time off, education support, and professional development opportunities.
  • Why this job: Be part of a team that reintroduces happiness into the car-buying process.
  • Qualifications: 2 years of customer-facing experience and a passion for service.

The predicted salary is between 22 - 24 £ per hour.

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process.

Shift Requirement: The hours for this position are from 7am - 5pm OR 11am - 9pm (4 day work week). We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential! We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

  • Pay Range: $22-$24 hourly
  • Starting Pay: $22/hr
  • At 3 Months: $22.50/hr
  • At 6 Months: $23/hr

In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.

Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you:

  • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons.
  • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
  • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health.
  • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter).
  • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelor's degree we have a student loan repayment program!
  • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
  • Professional Development: Extensive internal growth and professional development opportunities.

About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

  • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
  • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive.
  • Complete customer paperwork and include thorough notes in our customer tracking system.
  • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

General qualifications and requirements:

  • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather.
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
  • Must be able to read, write, speak and understand English.
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
  • Frequent driving requires excellent visual acuity and manual dexterity.

Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license.

Customer Delivery Driver in Norfolk employer: Carvana

At Carvana, we pride ourselves on being an exceptional employer that values our team members' growth and well-being. With competitive pay, comprehensive health benefits, and a strong focus on professional development, we empower our Customer Delivery Drivers to thrive in a supportive work culture that prioritises work-life balance and community engagement. Join us in redefining the car-buying experience while enjoying generous time off and unique perks like equity ownership and education support.

Carvana

Contact Details:

Carvana Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Delivery Driver in Norfolk

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Carvana. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who genuinely cares about the role.

Tip Number 2

Practice makes perfect! Prepare for common interview questions related to customer service and delivery roles. Think of specific examples from your past experiences that showcase your skills and how you’ve made customers happy. We want to hear your stories!

Tip Number 3

Dress the part! Even if the job is hands-on, showing up in smart casual attire can make a great first impression. It shows you’re serious about the opportunity and respect the interview process.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a chance to reiterate your enthusiasm for the role!

We think you need these skills to ace Customer Delivery Driver in Norfolk

Customer Service Skills
Physical Stamina
Attention to Detail
Safe Driving Skills
Time Management
Communication Skills
Teamwork

Some tips for your application 🫡

Show Your Customer Passion:Make sure to highlight your customer-facing experience in your application. We want to see how you've gone above and beyond to deliver happiness to customers, just like we do at Carvana!

Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Tailor Your Application:Don’t just send a generic application! Tailor it to reflect how your skills and experiences align with the role of a Customer Delivery Driver. Show us why you’re the perfect fit for the 'Hauler-Life'!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Carvana!

How to prepare for a job interview at Carvana

Know the Company

Before your interview, take some time to research Carvana. Understand their mission, values, and what makes them stand out in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Customer Service Skills

Since they’re looking for Customer Advocates, be ready to share specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your ability to deliver happiness, which is key for this role.

Prepare for Physical Demands

This job involves physical tasks like loading and unloading vehicles, so be prepared to discuss your ability to handle these responsibilities. You might want to mention any relevant experience you have with physically demanding roles, as well as your commitment to safety while driving.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for advancement, or how performance is measured. This shows that you’re not just interested in the job, but also in growing with the company and contributing to its success.