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- Tasks: Manage day-to-day operations and lead a team to support individuals with learning difficulties.
- Company: A caring cooperative focused on empowering people with learning disabilities.
- Benefits: Competitive salary, generous leave, health programme, and training opportunities.
- Other info: Flexible shifts, travel reimbursement, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care and a Level 5 qualification in Health and Social Care.
The predicted salary is between 34416 - 34416 ÂŁ per year.
Location: Caernarfon, Gwynedd
Hours: 37 hours per week, including weekends.
Salary: £34,416 per annum. Sleep‑in shifts pay £60 per night. Travel expense is paid at 45p per mile.
Contract: Permanent.
What you’ll be doing:
As Service Manager you’ll be responsible for the day‑to‑day operation and management of two support services where six individuals live with varying interests. You will proactively engage with the continued development of the service, provide motivational leadership and direction to your team, and enable them to deliver high‑quality, person‑centred support. Building positive relationships with all stakeholders and putting our vision and values into action will be central to your role. You will carry out frequent reviews of support requirements, including service delivery plans, support plans, progress logs and risk assessments, following person‑centred and relationship‑centred Active Support principles. Managing a team of support workers, you will handle all aspects of team management and development, encouraging coaching and creative problem‑solving to achieve the highest levels of support and independence for the people we serve.
We’d love to hear from you if you have:
- Experience supporting people with learning difficulties in a social care setting
- Level 5 qualification in Health and Social Care (or actively working towards)
- A strong caring nature to support others in living an enriched life and fulfilling their potential
- Effective communication skills and the ability to influence others
- A working knowledge and understanding of the Care Council for Wales Code of Practice
- Flexibility to work shifts and provide cover as required
- Welsh language skills so you can effectively communicate with Welsh‑speaking service users and meet their cultural and linguistic needs
- Access to your own car and willingness to use it for transporting people we support to and from activities, with business insurance provided for the vehicle (transport reimbursed at 45p per mile)
- A driver’s licence and willingness to travel for meetings and training
Our Benefits:
- Training and development opportunities
- 25 days annual leave rising to 30 days after 5 years’ service, with an option to buy and sell leave
- Health and Wellbeing programme – 24‑hour access to our Employee Assistance Programme
- Company pension
- Benefits and discount platform
- Blue Light discount card
About Us:
Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a cooperative, which means putting people at the heart of our decision‑making and support.
Our Values:
- Honesty
- Trust
- Kindness
- Respect
- Wellbeing
Please note we reserve the right to close this advert early, so we encourage you to apply early for this position.
Service Manager - Caernarfon employer: Cartrefi Cymru
Contact Detail:
Cartrefi Cymru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Caernarfon
✨Tip Number 1
Get to know the company! Research our mission and values, and think about how your experience aligns with them. This will help you stand out in interviews and show that you're genuinely interested in what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to social care. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and thinking of examples from your past work. We love hearing about your experiences, especially those that showcase your leadership and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Service Manager - Caernarfon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with learning difficulties shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience: Make sure to highlight your relevant experience in social care, especially any work with learning disabilities. We love seeing how your background aligns with our mission and values.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, so we can easily see why you’d be a great fit for the Service Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Cartrefi Cymru
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Manager. Familiarise yourself with person-centred and relationship-centred Active Support principles, as well as the specific needs of individuals with learning difficulties. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've motivated a team or resolved conflicts. Highlight your ability to coach and encourage creative problem-solving, which is crucial for delivering high-quality support.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would build positive relationships with stakeholders and influence others. If you speak Welsh, don’t forget to mention it, as it’s a valuable asset for connecting with service users.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the organisation's values and how they implement their mission. Ask about training opportunities and how they support staff development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.