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- Tasks: Lead a team to provide exceptional support and develop person-centred services.
- Company: A caring organisation dedicated to enriching lives and promoting independence.
- Benefits: Generous annual leave, health programme, pension, and discounts.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care and a Level 5 qualification in Health and Social Care.
- Other info: Flexible shifts, training opportunities, and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
As Service Manager you will be responsible for the day-to-day operation and management of 3 support services as well as proactively engaging with the continued development of the service and providing area support. You will provide motivational leadership and direction to your team, enabling them to provide quality, person-centred support to the people we support. You will enjoy building positive relationships with all stakeholders and put our vision and values into action.
You will carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You will manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop. Personal care is involved in this role. Above all else your focus will be on achieving the highest levels of support and independence for the people we support to make everyday remarkable.
- Experience supporting people with learning difficulties in a social care setting
- Level 5 qualification in Health and Social Care (or actively working towards)
- A strong caring nature to support others to live an enriched life and fulfil their potential
- Effective communication and the ability to influence others
- A working knowledge and understanding of the Care Council for Wales Code of Practice
- Flexibility to work shifts and provide cover as required
- Access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
- A driver's licence and happy to travel for meetings and training
Training and Development Opportunities:
- 25 days annual leave rising to 30 days after 5 years' service with the option to buy and sell leave
- Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
- Company pension
- Benefits and discount platform
- Blue Light discount card
Service Manager in Pontypool employer: Cartrefi Cymru
Contact Detail:
Cartrefi Cymru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Pontypool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for person-centred support during interviews. Share specific examples of how you've made a difference in someone's life, as this will resonate with employers looking for a caring nature.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager in Pontypool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supporting people with learning difficulties. We want to see how your skills align with our vision and values, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team, so it's crucial to demonstrate your motivational leadership style in your application. Share examples of how you've inspired and developed others in previous roles – we love to see that!
Be Person-Centred: Remember, this role is all about providing quality, person-centred support. Use your application to reflect on how you’ve put this into practice before. We’re looking for candidates who truly understand the importance of building positive relationships with those we support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Cartrefi Cymru
✨Know Your Stuff
Make sure you’re familiar with the principles of person-centred and relationship-centred Active Support. Brush up on the Care Council for Wales Code of Practice too. This knowledge will show that you’re serious about providing quality support and can engage effectively with stakeholders.
✨Show Your Leadership Skills
Prepare examples of how you've motivated and led a team in the past. Think about specific situations where you’ve encouraged creative problem-solving or supported your team’s development. This will demonstrate your ability to provide direction and foster a positive environment.
✨Build Relationships
During the interview, highlight your experience in building positive relationships with both colleagues and those you support. Share stories that showcase your effective communication skills and how you’ve influenced others to achieve common goals.
✨Be Ready for Practical Questions
Expect questions about managing day-to-day operations and handling challenges in a social care setting. Prepare to discuss how you would review support requirements and adapt service delivery plans. This will help you illustrate your hands-on approach and commitment to making everyday remarkable.