At a Glance
- Tasks: Lead a caring team to support individuals and ensure a remarkable service.
- Company: Join a cooperative that values people and community.
- Benefits: Generous leave, health programme, training opportunities, and a pension plan.
- Other info: Flexible shifts with opportunities for personal growth and travel.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care and a Level 3 qualification in Health and Social Care.
The predicted salary is between 28800 - 43200 £ per year.
Come and make a real difference: we are looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in Haverfordwest. In this role, you will be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you will be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You will be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager, you will have responsibility for the day-to-day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one-to-ones and appraisals, and holding team meetings. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person-centred and flexible way to make everyday remarkable.
Responsibilities
- Provide leadership and management to the team in the absence of the Service Manager, including day-to-day running of the service, monitoring performance, conducting one-to-one meetings and appraisals, and holding team meetings.
- Be visible in the day-to-day operation of the service and deliver duties in line with the needs of the people we support.
- Support duties in line with the requirements of the people we support; strive for independence and person-centred, flexible support.
- Organise and model support to promote independence and wellbeing.
Qualifications
- Experience supporting people with learning difficulties in a social care setting.
- Level 3 in Health and Social Care (or actively working towards).
- A strong caring nature to support others to live an enriched life and fulfil their potential.
- A working knowledge and understanding of the Care Council for Wales Code of Practice.
- Flexibility to work shifts and provide cover as required.
- A full driving licence - essential and happy to travel for meetings and training; access to your own car and willing to use this for transporting people we support to and from activities; obtaining business insurance for your vehicle (we pay 45p per mile).
Benefits
- Training and development opportunities.
- 25 days annual leave rising to 30 days after 5 years' service with the option to buy and sell leave.
- Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme.
- Company pension.
- Benefits and discount platform.
About Us
We are a Cooperative, which means putting people at the heart of our decision making and support.
Our Values
We have made a promise to the people we support, setting out our commitments to them and how they can expect to be supported. Our values include:
- Honesty
- Trust
- Kindness
- Respect
- Wellbeing
Assistant Service Manager employer: Cartrefi Cymru
Cartrefi Cymru is an exceptional employer located in the heart of Builth Wells, dedicated to empowering individuals with learning disabilities to lead fulfilling lives. With a strong focus on employee development, generous annual leave, and a supportive wellbeing programme, we foster a collaborative work culture that values every team member's contribution. Join us to make a meaningful impact in the community while enjoying competitive pay and flexible working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Cartrefi Cymru.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Cartrefi Cymru!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Cartrefi Cymru, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Cartrefi Cymru or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Cartrefi Cymru:Before hitting send, make sure to tailor your application specifically to Cartrefi Cymru! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Cartrefi Cymru
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
