Assistant Service Manager

Assistant Service Manager

Full-Time 22700 - 27200 £ / year (est.) No home office possible
Cartrefi Cymru

At a Glance

  • Tasks: Support the Service Manager in delivering exceptional care and leadership.
  • Company: Join a dedicated team making a real difference in the community.
  • Benefits: Competitive salary, generous leave, and excellent training opportunities.
  • Why this job: Empower individuals with learning disabilities to live enriched lives.
  • Qualifications: Experience in social care and a caring nature are essential.
  • Other info: Flexible shifts, travel expenses covered, and a supportive work environment.

The predicted salary is between 22700 - 27200 £ per year.

Come and make a real difference: we’re looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in Gwalchmai, Ynys Môn. We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Assistant Service Manager, you can play a vital role in this.

Role: Assistant Service Manager

Location: Gwalchmai, Ynys Môn

Hours: 37 hours. 30 hours hands on and 7 hours management hours. Your shift pattern will include weekends and sleep‑ins.

Salary: £29,071 Per Annum, sleep‑in shifts at £60 per night, and travel expenses paid 45p per mile.

Contract: Permanent

What you’ll be doing

In this role you’ll be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. You’ll be visible in the day‑to‑day operation of the service supporting duties in line with the requirements of the people we support. You’ll work shifts on a rota basis which may include sleep‑ins. In the absence of the Service Manager, you’ll have responsibility for the day‑to‑day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one‑to‑one’s and appraisals, and holding team meetings. You will be able to support the service manager in exciting new opportunities for the service as well.

You’ll build positive relationships with all stakeholders and put our vision and values into action to deliver a first‑class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person‑centred and flexible way to make everyday remarkable.

We’d love to hear from you if you have

  • Experience supporting people with learning difficulties in a social care setting
  • Level 3 in Health and Social Care (or actively working towards)
  • A strong caring nature to support others to live an enriched life and fulfil their potential
  • A working knowledge and understanding of the Care Council for Wales Code of Practice
  • Flexibility to work shifts and provide cover as required
  • A full driving licence – essential and happy to travel for meetings and training

Our Benefits

  • Training and development opportunities
  • 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
  • Health and Wellbeing programme – 24 hour access to our Employee Assistance Programme
  • Company pension
  • Benefits and discount platform
  • Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support.

Our Values

  • Honesty
  • Trust
  • Kindness
  • Respect
  • Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.

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Assistant Service Manager employer: Cartrefi Cymru

Join a compassionate and dedicated team in North Powys, where as an Assistant Service Manager, you will have the opportunity to make a meaningful impact on the lives of individuals with learning disabilities. Our supportive work culture prioritises employee growth through excellent training and development opportunities, alongside a comprehensive benefits package that includes generous annual leave, health and wellbeing resources, and a company pension. We believe in fostering a positive environment that encourages innovation and person-centred care, making every day remarkable for both our staff and those we support.
Cartrefi Cymru

Contact Detail:

Cartrefi Cymru Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Service Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their mission to support those with learning disabilities and think about how your experience aligns with that. We want to see your passion shine through!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference.

We think you need these skills to ace Assistant Service Manager

Leadership
Team Management
Performance Monitoring
One-to-One Support
Appraisals
Stakeholder Relationship Building
Person-Centred Approach
Flexibility
Knowledge of Care Council for Wales Code of Practice
Experience in Social Care
Communication Skills
Problem-Solving
Organisational Skills
Driving Licence

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting people with learning disabilities shine through. We want to see how much you care about making a difference in their lives and how you can contribute to our friendly team.

Tailor Your CV: Make sure your CV is tailored to the Assistant Service Manager role. Highlight your relevant experience in social care and any qualifications you have, like your Level 3 in Health and Social Care. We love seeing how your background aligns with our mission!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.

How to prepare for a job interview at Cartrefi Cymru

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Service Manager. Familiarise yourself with the key duties like supporting the Service Manager and building positive relationships. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Caring Nature

Since this role is all about supporting individuals with learning disabilities, be prepared to share examples from your past experiences that highlight your caring nature. Talk about how you've made a difference in someone's life or how you've supported others in a social care setting.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to lead a team. Think of situations where you had to manage conflicts or support someone in need. Practising these scenarios can help you articulate your thought process during the interview.

✨Emphasise Teamwork and Flexibility

As an Assistant Service Manager, you'll be working closely with a team. Highlight your teamwork skills and flexibility in your responses. Share instances where you’ve successfully collaborated with others or adapted to changing circumstances, especially in a care environment.

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