At a Glance
- Tasks: Lead operations for older people's services and ensure high-quality care across Wales.
- Company: Cartrefi Cymru Cooperative, dedicated to enriching lives in the community.
- Benefits: Generous annual leave, health programme, training opportunities, and a supportive work culture.
- Other info: Flexible travel across Wales with excellent career growth potential.
- Why this job: Make a real difference in the lives of older people while leading impactful services.
- Qualifications: Senior management experience in social care and QCF Level 5 or equivalent.
The predicted salary is between 72411 - 72411 £ per year.
Could you make everyday remarkable for older people across Wales? At Cartrefi Cymru Cooperative, we are dedicated to supporting people to live fulfilled and enriched lives in the community. We're looking for an experienced Assistant Director of Operations to lead our growing services for older people across Wales.
You will be responsible for our existing services in North and South Wales and lead the expansion of our older people's services across Wales. You'll ensure high-quality, person centred care and act as the Responsible Individual, ensuring full compliance with the appropriate regulations for all our older person's services. You'll play an important role in supporting tenders and setting up new services, ensuring they align with Cartrefi Cymru's mission and values.
Location: This role will cover the whole of Wales and as such you may be based in any of our office locations including Bangor, Llandrindod Wells, Cardiff, Swansea, Bridgend, Porth or Carmarthen. There will be frequent travel across Wales to support our existing and new services and to attend meetings.
Hours: 37 hours a week
Salary: Up to £72,411 per annum, depending on experience
Contract: Permanent
What you'll do:
- You will turn strategy into action, lead operational teams and create a culture where people have genuine voice, choice and control.
- Your leadership will champion safeguarding, positive risk-taking, inclusion, well-being and excellent outcomes.
- Working with senior leaders, managers and external partners, you will strengthen performance, build trusted relationships and ensure effective workforce, quality, health and safety, and financial management.
- You will also support tender submissions and lead the successful mobilisation and set-up of new services for older people across Wales.
This is an influential opportunity for a values-led senior social care leader who can combine strategic thinking, regulatory expertise and compassionate leadership to expand high-quality services and make a lasting difference.
What we're looking for:
- QCF Level 5 or equivalent, in line with the Social Care Wales registration requirements for managers
- Significant management experience at a senior level within the older people's social care sector
- Ability to work collaboratively with internal business partners to achieve strategic and operational objectives
- Ability to travel flexibly to sites across Wales which may on occasion necessitate an overnight stay
Other requirements:
- Full valid driving licence and access to a vehicle - due to the travel involved in this role, the use of a car with appropriate business insurance will be required.
Our Benefits:
- Training and development opportunities
- 25 days annual leave rising to 30 days after 5 years' service with the option to buy and sell leave
- Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
- Company pension
- Cycle to work scheme
- Benefits and discount platform
- Eligibility to apply for Blue Light discount card
About Us:
Our mission is to build a better future by focusing on people with learning disabilities and their families. We're a Cooperative, which means putting people at the heart of our decision making and support.
Application process:
Closing Date: Midnight on Wednesday 11 November
Proposed Selection Dates: The main panel interviews will take place on Friday 20 November in-person at a location to be confirmed. Successful candidates will be invited back to meet our colleagues and the people we support on Monday 23 November. Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.
Assistant Director of Operations - Older People employer: Cartrefi Cymru
Cartrefi Cymru is an exceptional employer that prioritises a values-led work culture, fostering collaboration and support among its team members. With a strong emphasis on employee growth opportunities and a commitment to maintaining a healthy work-life balance, this role offers the chance to make a meaningful impact in the community while enjoying the benefits of a supportive environment. Located in a vibrant area, employees can thrive both professionally and personally, making it an ideal place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director of Operations - Older People
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Cartrefi Cymru.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Cartrefi Cymru!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Cartrefi Cymru, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Cartrefi Cymru or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assistant Director of Operations - Older People
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Cartrefi Cymru:Before hitting send, make sure to tailor your application specifically to Cartrefi Cymru! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Cartrefi Cymru
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
