Support Worker

Support Worker

Pontypool Full-Time No home office possible
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At a Glance

  • Tasks: Support individuals in making choices and participating in activities that enhance their lives.
  • Company: Join Cartrefi Cymru, a leading support provider dedicated to empowering those with learning disabilities.
  • Benefits: Enjoy flexible hours, competitive pay, generous leave, and access to discounts and wellbeing resources.
  • Why this job: Make a real difference in people's lives while working in a supportive and rewarding environment.
  • Qualifications: No experience needed; just bring patience, empathy, and strong communication skills.
  • Other info: Apply early as interviews are happening soon; full training provided!

2 weeks ago Be among the first 25 applicants

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Cartrefi Cymru Co-operative provided pay range

This range is provided by Cartrefi Cymru Co-operative. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

As a Support Worker in Torfaen, you’ll help make the everyday remarkable for the people we support.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Support Worker, you can play a vital role in this.

Role:Support Worker

Location: Torfaen

Hours: We have part time hours available, please speak to us about the hours you are looking to do. Your shift pattern will include weekends and sleep-ins

Salary: ÂŁ12.74 per hour and our sleep-in shifts at ÂŁ60 per night and our travel expenses is paid 45p per mile

Contract:Permanent

Interviews: We are looking to interviewas soon as possibleso would encourage you to apply at the earliest opportunity

Click here to learn more about growing your career at Cartrefi Cymru.

What you’ll be doing:

In this role, you’ll actively support individuals in making their own choices and set their own goals — whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.

As a trusted Support Worker, you\’ll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills. You’ll also offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Who we are looking for:

No experience required as full training is provided. We’d love to hear from you if you:

  • have patience and empathy
  • can support a person with their intimate personal care with respect and dignity
  • have strong communication and teamwork skills
  • are able to speak on behalf of others as well as to a range of professional people
  • have good written skills and the ability to record events with empathy and meaning
  • have afull driving licence – essentialfor transporting individuals to appointments and activities
  • have access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this

Our Benefits

  • Excellent training and development opportunities to achieve qualifications
  • 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
  • Benevolent Fund, confidential financial wellbeing resource available to our colleagues
  • Health and Wellbeing programme – 24 hour access to our Employee Assistance Programme
  • Refer a Friend – Referral Programme
  • Company pension
  • Cycle to work scheme
  • Benefits and discount platform
  • Eligibility for Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

Honesty

Trust

Kindness

Respect

Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Non-profit Organizations

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Support Worker employer: Cartrefi Cymru Co-operative

At Cartrefi Cymru, we pride ourselves on being a Cooperative that places people at the heart of everything we do. As a Support Worker in Torfaen, you will not only receive excellent training and development opportunities but also enjoy a supportive work culture that values empathy, respect, and teamwork. With generous annual leave, a benevolent fund for financial wellbeing, and access to an Employee Assistance Programme, we are committed to making your experience both meaningful and rewarding.
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Contact Detail:

Cartrefi Cymru Co-operative Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

✨Tip Number 1

Familiarise yourself with the values and mission of Cartrefi Cymru. Understanding their commitment to supporting individuals with learning disabilities will help you align your approach during interviews and demonstrate that you share their passion for making a difference.

✨Tip Number 2

Prepare to discuss real-life scenarios where you've shown patience and empathy. Think of examples from your personal life or previous roles where you supported someone in need, as this will showcase your ability to connect with the people you'll be working with.

✨Tip Number 3

Brush up on your communication skills, especially how to convey information clearly and respectfully. Since you'll be speaking on behalf of others, being articulate and understanding how to listen actively will be crucial in your role as a Support Worker.

✨Tip Number 4

Show enthusiasm for the training and development opportunities offered by Cartrefi Cymru. Expressing a willingness to learn and grow within the role can set you apart from other candidates and demonstrate your commitment to providing high-quality support.

We think you need these skills to ace Support Worker

Empathy
Patience
Strong Communication Skills
Teamwork
Active Listening
Problem-Solving Skills
Respect for Diversity
Ability to Advocate for Others
Written Communication Skills
Organisational Skills
Adaptability
Understanding of Person-Centred Support
Conflict Resolution
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Cartrefi Cymru is looking for in a Support Worker. Pay attention to the values they emphasise, such as patience, empathy, and strong communication skills.

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role. Even if you lack direct experience, showcase transferable skills like teamwork, communication, and any volunteer work that demonstrates your commitment to supporting others.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals with learning disabilities. Use specific examples to illustrate how you embody the values of honesty, trust, kindness, respect, and wellbeing that Cartrefi Cymru prioritises.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and empathetic, reflecting the qualities needed for a Support Worker.

How to prepare for a job interview at Cartrefi Cymru Co-operative

✨Show Your Empathy

As a Support Worker, empathy is key. During the interview, share examples of how you've demonstrated patience and understanding in past situations. This will show that you can connect with individuals on a personal level.

✨Communicate Clearly

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would communicate effectively with both the people you support and other professionals.

✨Demonstrate Teamwork

Collaboration is vital in this position. Highlight any experiences where you've worked as part of a team, especially in challenging situations. This will illustrate your ability to work well with colleagues and support those in need.

✨Align with Their Values

Cartrefi Cymru values honesty, trust, kindness, respect, and wellbeing. Familiarise yourself with these values and think of ways you can demonstrate them during the interview. Showing that you share their mission will make you a strong candidate.

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