Support Worker

Support Worker

Swansea Full-Time No home office possible
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At a Glance

  • Tasks: Support individuals in making choices and participating in activities that enhance their lives.
  • Company: Join Cartrefi Cymru, a leading support provider dedicated to empowering those with learning disabilities.
  • Benefits: Enjoy flexible hours, competitive pay, training opportunities, and a range of employee perks.
  • Why this job: Make a real difference in people's lives while working in a supportive and rewarding environment.
  • Qualifications: No experience needed; just bring patience, empathy, and strong communication skills.
  • Other info: This role is open to female applicants only due to personal care needs.

Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales largest support providers.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. We want to work with the best people with the best skills who demonstrate our values and are committed to making everyday remarkable.

Role: Female Support Worker

Location: St Athan, Vale of Glamorgan

Hours: From 16 hours up to 40 hours.

Salary: £12.74 per hour and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile

Contract: Permanent

Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity

What you’ll be doing:

  • In this role, you’ll support individuals in making their own choices — whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.
  • As a trusted Support Worker, you’ll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills.
  • You’ll also offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Your goal is to make everyday remarkable through enhancing well-being and focusing on the small, meaningful moments that bring joy and purpose. By offering this kind of person-centred support every day, this truly is a fun and rewarding role for the right person.

Who we are looking for:

  • No experience is required as full training is provided.
  • We’d love to hear from you if you have patience and empathy.
  • You can support a person with respect and dignity.
  • You have strong communication and teamwork skills.
  • You are able to speak on behalf of others as well as to a range of professional people.
  • You have good written skills and the ability to record events with empathy and meaning.

It’s not just what you do, it’s how you do it — we’re looking for someone who can believe and demonstrate our values every day.

Our Rewards:

  • Excellent training and development opportunities to achieve qualifications
  • 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
  • Benevolent Fund, confidential financial wellbeing resource available to our colleagues
  • Long term service awards
  • Access to online shopping discounts and benefits platform
  • 24 hour access to our Employee Assistance Programme
  • Eligibility for Blue Light discount card
  • And much much more...

Our Mission:

To build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work.

Our Values:

  • Honesty
  • Trust
  • Kindness
  • Respect
  • Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.

Due to the personal care needs of the people we support, this role is exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975, and is therefore open to female applicants only.

Support Worker employer: Cartrefi Cymru Co-operative

At Cartrefi Cymru Co-operative, we pride ourselves on being a supportive and inclusive employer dedicated to enhancing the lives of individuals with learning disabilities. Our vibrant work culture fosters personal growth through excellent training opportunities and a commitment to employee well-being, ensuring that every team member feels valued and empowered. Located in the beautiful Vale of Glamorgan, we offer a rewarding environment where you can make a meaningful impact in the community while enjoying generous benefits and a strong sense of camaraderie among colleagues.
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Contact Detail:

Cartrefi Cymru Co-operative Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

✨Tip Number 1

Familiarise yourself with the values of Cartrefi Cymru, such as honesty, trust, and kindness. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences or daily life.

✨Tip Number 2

Engage with the community by attending local events or forums related to learning disabilities. This will not only enhance your understanding but also show your commitment to supporting individuals in this field, making you a more attractive candidate.

✨Tip Number 3

Network with current or former employees of Cartrefi Cymru on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

✨Tip Number 4

Prepare for potential interview questions by reflecting on scenarios where you've demonstrated patience, empathy, and teamwork. Being ready to share specific examples will showcase your suitability for the Support Worker role.

We think you need these skills to ace Support Worker

Empathy
Patience
Strong Communication Skills
Teamwork
Active Listening
Problem-Solving Skills
Respect for Diversity
Ability to Record Events Accurately
Person-Centred Approach
Adaptability
Conflict Resolution
Time Management
Basic Financial Literacy
Understanding of Learning Disabilities

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Support Worker. Highlight your ability to support individuals with learning disabilities and demonstrate how you can make everyday remarkable.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the values of Cartrefi Cymru. Emphasise your communication skills, empathy, and any relevant experiences, even if they are informal or voluntary.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with learning disabilities. Use specific examples to illustrate your patience, respect, and teamwork skills, and explain why you want to work for Cartrefi Cymru.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your writing is clear and conveys your message effectively.

How to prepare for a job interview at Cartrefi Cymru Co-operative

✨Show Your Empathy

As a Support Worker, empathy is key. During the interview, share examples of how you've shown understanding and compassion in past situations, whether in personal or professional contexts.

✨Demonstrate Communication Skills

Strong communication is essential for this role. Be prepared to discuss how you effectively communicate with others, especially when advocating for someone else's needs or preferences.

✨Highlight Teamwork Experience

This position requires collaboration with colleagues and the people you support. Talk about your experiences working in teams and how you contribute to a positive group dynamic.

✨Align with Their Values

Cartrefi Cymru values honesty, trust, kindness, respect, and wellbeing. Familiarise yourself with these values and think of ways you can demonstrate them through your actions and decisions during the interview.

Support Worker
Cartrefi Cymru Co-operative
Location: Swansea
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