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- Tasks: Support the Service Manager in delivering a safe and caring service for our community.
- Company: Join Cartrefi Cymru, one of Wales' largest support providers focused on community and care.
- Benefits: Enjoy 25 days annual leave, training opportunities, and discounts with a Blue Light card.
- Why this job: Make a real impact in people's lives while working in a supportive and values-driven environment.
- Qualifications: Experience in social care and Level 3 in Health and Social Care required.
- Other info: This role is open to female applicants only; apply early as interviews are happening soon.
The predicted salary is between 22700 - 30000 £ per year.
Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales' largest support providers. With a new opportunity to join us as a Female Assistant Service Manager, you can play a part in this.
We are dedicated to supporting people in the community with varying needs to live a fulfilled and enriched life in their own homes. We want to work with the best people with the best skills who demonstrate our values and are committed to making everyday remarkable.
Location: Bangor, Gwynedd
Hours: Full time 37 hours per week
Salary: £27,224pa plus sleep-in shifts at £60 per night and travel expenses paid at 45p per mile
Contract: Permanent
Interviews: We are looking to interview as soon as possible, so we encourage you to apply early.
What you’ll be doing:
- In this hands-on operational role, you’ll work alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues.
- You’ll be visible in the day-to-day operation, supporting duties in line with the needs of the people we support.
- You’ll work shifts on a rota, which may include sleep-ins.
- In the absence of the Service Manager, you’ll take responsibility for the daily running of the service, providing leadership, monitoring performance, conducting one-to-ones and appraisals, and holding team meetings.
- You’ll enjoy building positive relationships with all stakeholders and putting our vision and values into action to deliver a first-class service.
- Your focus will be on achieving the highest levels of independence for the people we support, organizing and modeling support in an innovative, person-centred, and flexible way to make everyday remarkable.
Who we’re looking for:
- Experience supporting people in a social care setting
- Level 3 in Health and Social Care (or actively working towards)
- A strong caring nature to support others to live enriched lives and fulfill their potential
- Knowledge of the Care Council for Wales Code of Practice
- Flexibility to work shifts and provide cover as required
- A driver’s license and access to your own vehicle
- Female to meet the needs of our service users
- Welsh language skills (preferred)
It’s not just what you do, but how you do it — we’re looking for someone who can demonstrate our values every day.
Our Rewards:
- Excellent training and development opportunities to achieve qualifications
- 25 days annual leave, rising to 30 days after 5 years’ service, with options to buy and sell leave
- Benevolent Fund and confidential financial wellbeing resources
- Long-term service awards
- Access to online shopping discounts and benefits
- 24-hour Employee Assistance Programme
- Blue Light discount card eligibility
- And much more…
Our Mission: To build a better future by focusing on people with learning disabilities and their families. We aim to be a great support provider for the individuals and families we serve, our employees, partners, funders, and the communities we work in.
Our Values: Honesty, Trust, Kindness, Respect, Wellbeing.
Schedule 9, and Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975, makes this position open to female applicants only.
Please note, we reserve the right to close this advert early, so early applications are encouraged.
Assistant Service Manager employer: Cartrefi Cymru Co-operative
Contact Detail:
Cartrefi Cymru Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Familiarise yourself with the values and mission of Cartrefi Cymru. Understanding their commitment to community support and person-centred care will help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Highlight any relevant experience in social care settings during your conversations. Be prepared to share specific examples of how you've supported individuals in achieving independence, as this is a key focus for the role.
✨Tip Number 3
If you have Welsh language skills, make sure to mention them! This can set you apart from other candidates and demonstrates your ability to connect with a wider range of service users.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift work and sleep-ins. Showing that you're adaptable and willing to meet the needs of the service will reflect positively on your application.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Service Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your experience in social care settings, particularly any roles where you supported individuals with varying needs. Use specific examples to demonstrate your caring nature and ability to foster independence.
Showcase Your Values: Cartrefi Cymru values honesty, trust, kindness, respect, and wellbeing. Make sure to weave these values into your application, illustrating how you embody them in your professional life.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Cartrefi Cymru Co-operative
✨Understand the Values
Familiarise yourself with Cartrefi Cymru's values of honesty, trust, kindness, respect, and wellbeing. Be prepared to discuss how you embody these values in your previous roles and how they align with your approach to supporting individuals.
✨Showcase Your Experience
Highlight your experience in social care settings, particularly any hands-on roles. Be ready to provide specific examples of how you've supported individuals to live enriched lives and how you've handled challenges in a caring environment.
✨Demonstrate Leadership Skills
As an Assistant Service Manager, you'll need to show that you can lead and motivate a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams or projects in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-life situations in a care setting. Think about potential challenges you might face in this role and how you would address them effectively.
