At a Glance
- Tasks: Support the Service Manager in delivering a safe and caring service for individuals with learning disabilities.
- Company: Join Cartrefi Cymru, a leading cooperative dedicated to enriching lives in the community.
- Benefits: Enjoy 25 days annual leave, training opportunities, and access to discounts and wellbeing resources.
- Why this job: Make a real impact by helping others achieve independence in a supportive and values-driven environment.
- Qualifications: Experience in social care and a Level 3 in Health and Social Care are essential.
- Other info: Apply early as interviews are happening soon; flexible shifts and travel required.
The predicted salary is between 22000 - 30000 £ per year.
Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales largest support providers. With a new opportunity to join us as an Assistant Service Manager you can play a part in this.
We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. We want to work with the best people with the best skills and who demonstrate our values and are committed to making everyday remarkable.
Location: Torfaen
Hours: 37
Salary: £27,224pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile
Contract: Permanent
Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity
What you’ll be doing:
In this role you’ll be working alongside the Service manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you’ll be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager you’ll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings.
You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person-centred and flexible way to make everyday remarkable.
Who we’re looking for:
We’d love to hear from you if you have:
- Experience supporting people with learning difficulties in a social care setting
- Level 3 in Health and Social Care (or actively working towards)
- A strong caring nature to support others to live an enriched life and fulfil their potential
- A working knowledge and understanding of the Care Council for Wales Code of Practice
- Flexibility to work shifts and provide cover as required
- A drivers licence and happy to travel for meetings and training.
It’s not just what you do, it’s how you do it — we’re looking for someone who can believe and demonstrate our values every day.
Our Rewards:
- Excellent training and development opportunities to achieve qualifications
- 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
- Benevolent Fund, confidential financial wellbeing resource available to our colleagues
- Long term service awards
- Access to online shopping discounts and benefits platform
- 24 hour access to our Employee Assistance Programme
- Eligibility for Blue Light discount card
- And much much more…
Our Mission: To build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work.
Our Values: We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:
- Honesty
- Trust
- Kindness
- Respect
- Wellbeing
Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.
Assistant Service Manager employer: Cartrefi Cymru Co-operative
Contact Detail:
Cartrefi Cymru Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Familiarise yourself with the Care Council for Wales Code of Practice. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to best practices in social care during your interactions.
✨Tip Number 2
Showcase your experience in supporting individuals with learning disabilities by preparing specific examples of how you've made a positive impact in previous roles. This will help you stand out during discussions with the hiring team.
✨Tip Number 3
Emphasise your leadership skills and ability to manage a team effectively. Be ready to discuss how you've motivated others and handled challenges in past positions, as this is crucial for the Assistant Service Manager role.
✨Tip Number 4
Demonstrate your alignment with Cartrefi Cymru's values of honesty, trust, kindness, respect, and wellbeing. Think of ways to incorporate these values into your conversations, showing that you are a cultural fit for the organisation.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Service Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise your experience in supporting individuals with learning disabilities, particularly in a social care setting. Use specific examples to demonstrate your skills and how they relate to the values of Cartrefi Cymru.
Showcase Your Values: Cartrefi Cymru values honesty, trust, kindness, respect, and wellbeing. Make sure to reflect these values in your application by providing examples of how you embody them in your professional life.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cartrefi Cymru Co-operative
✨Understand the Values
Before your interview, take some time to familiarise yourself with Cartrefi Cymru's values: honesty, trust, kindness, respect, and wellbeing. Be prepared to discuss how you embody these values in your work and how they align with your personal beliefs.
✨Showcase Relevant Experience
Highlight your experience supporting individuals with learning disabilities in a social care setting. Prepare specific examples of how you've made a positive impact in previous roles, focusing on person-centred approaches and innovative support methods.
✨Demonstrate Leadership Skills
As an Assistant Service Manager, you'll need to show that you can lead and manage a team effectively. Think of instances where you've successfully led a project or supported colleagues, and be ready to discuss your approach to team dynamics and performance monitoring.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest in the position and helps you understand how you can contribute to making everyday remarkable for the people supported by Cartrefi Cymru.