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- Tasks: Lead a team to maximise rental income and support customers in sustaining their homes.
- Company: Cartrefi Conwy, dedicated to community and customer-focused services.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Other info: Join a values-led team committed to collaboration and positive outcomes.
- Why this job: Be a key player in shaping a modern rent recovery service that impacts lives.
- Qualifications: Leadership skills and a passion for housing and community support.
The predicted salary is between 40557 - 40557 £ per year.
Location: Morfa Gele
Salary: £40,557 per annum
Hours: Full time, 37 hours per week
Fixed term for 2 years
Do you believe that great income services are about people, not just numbers? At Cartrefi Conwy, we’re looking for an inspiring Rent Recovery Manager to lead our team, maximise rental income and, most importantly, help our customers sustain their homes through early intervention, partnership working and compassionate leadership. This is a key role within our Neighbourhoods service, supporting around 4,000 homes and playing a vital part in delivering our ambitious Together Corporate Plan 2025–2028.
You’ll lead a skilled team, work closely with internal and external partners, and help shape a modern, customer‑focused rent recovery service that really makes a difference.
Living our values – every day
- We are stronger together – working collaboratively with colleagues, partners and customers to sustain tenancies and build resilient communities.
- We lead by example – setting clear standards, supporting and developing others, and driving a high‑performing, values‑led team.
- We do the right thing – balancing effective income recovery with fairness, integrity and empathy in every decision we make.
If you’re passionate about housing, confident in leading people, and motivated by creating positive outcomes for communities, we’d love to hear from you.
Rent Recovery Manager in Conwy employer: Cartrefi Conwy
Contact Detail:
Cartrefi Conwy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Recovery Manager in Conwy
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to rent recovery and think about how your experience aligns with their mission. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss examples of how you've led teams or projects in the past. Highlight your ability to work collaboratively and drive positive outcomes, as this is key for the Rent Recovery Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Cartrefi Conwy.
We think you need these skills to ace Rent Recovery Manager in Conwy
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for housing and helping communities shine through. We want to see how you connect with our values and how you can contribute to making a difference in people's lives.
Tailor Your CV: Make sure your CV is tailored to the Rent Recovery Manager role. Highlight relevant experience and skills that align with the job description. We love seeing how your background fits with our mission!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of leadership we value.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cartrefi Conwy
✨Know Your Numbers and People
As a Rent Recovery Manager, it's crucial to understand both the financial aspects and the human side of the role. Brush up on key metrics related to rental income and be ready to discuss how you can balance these with empathy and support for tenants.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of examples where you've led a team through challenges, supported colleagues, or made decisions that prioritised fairness and integrity. This will demonstrate that you embody the values of the organisation.
✨Research the Organisation's Goals
Familiarise yourself with Cartrefi Conwy’s Together Corporate Plan 2025–2028. Be ready to discuss how your vision aligns with their goals and how you can contribute to building resilient communities through effective rent recovery strategies.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their current challenges in rent recovery or how they measure success in sustaining tenancies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.