At a Glance
- Tasks: Lead teams to support individuals with learning disabilities in living meaningful lives.
- Company: Join Cartref Ni, a not-for-profit charity dedicated to inclusion and empowerment.
- Benefits: Competitive salary, enhanced holidays, pension scheme, and travel reimbursements.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while shaping inclusive services.
- Qualifications: Level 5 qualification in Leadership and at least three years in social care management.
The predicted salary is between 36000 - 60000 £ per year.
Are you a passionate leader who believes that every person with a learning disability has the right to live a full, independent and meaningful life? Do you want to use your skills to create change, not just manage but shape services? At Cartref Ni we are looking for a dynamic, values-driven Service Manager who is ready to stand up for people’s rights, champion inclusion and lead teams to make a genuine difference every single day to the people we support.
We put the rights of people, their voice, choice and control at the heart of everything we do, in line with the Social Services and Well-Being Act (2014) and the Welsh principles of co-production and wellbeing. We now have an exciting opportunity for an experienced social care manager to join our team. As a Service Manager, you will be at the frontline of making sure that everyone we support lives the life they choose.
Cartref Ni is a not-for-profit organisation and a registered charity that provides 24/7 support to adults with learning disabilities, enabling them to live in their own home in the counties of Conwy, Denbighshire and Flintshire. With offices located in St Asaph in North Wales, we have been operating for 35 years. We are a Platinum Investor in People and received a rating of excellent in all three categories in our last CIW inspection.
The Role
We are looking for an experienced and motivated Service Manager to join our team. You will oversee day-to-day operations across a small number of our supported living houses to ensure exceptional standards are maintained and to provide strong leadership to your teams. Although our charity operates across North Wales, Service Managers are allocated a small number of houses usually within one geographical area. The role is based on-site at our office in St Asaph, with regular travel to each of your houses. You will be supported by an Assistant Manager.
Key Responsibilities
- Provide effective leadership, supervision and development for staff teams
- Ensure all services meet regulatory standards and deliver outstanding support
- Oversee operational performance to include auditing, compliance and safeguarding
- Build positive relationships with the people we support, their families and external stakeholders
- Drive continuous improvement and promote person centred approaches
What We Offer
- A salary of £41,618
- A supportive, experienced and stable leadership team, and a good manager-to-staff ratio with your teams
- Enhanced company pension scheme with company matching
- Enhanced holiday entitlement which increases with service
- Permanent contract 37.5 hours per week
- Reimbursement of DBS and SCW fees
- Work-related mileage reimbursed at 40p per mile
What We’re Looking For
- Qualified to a level 5 or equivalent in Leadership within social care
- Registered as a Domiciliary Care Manager with SCW
- A minimum of three years’ experience in a social care management role, demonstrating strong leadership, safeguarding knowledge and a commitment to person-centred practice
- A passion for improving outcomes and service delivery
- Someone who is organised, resilient and committed to delivering a high-quality service
A full job description and person specification can be found on our website. To apply for this exciting role, please submit an online application form via our website, ensuring that you give a good level of detail within the relevant sections to really give us a flavour of why you’d be the right fit for this role and our organisation. The closing date for applications is 09:00 on 31st March and interviews are expected to take place during the week of 13th April. If you would like to learn more about the role in the meantime, please phone Sharon Burke (Operations Manager) at our office. Please note we are not accepting agency support with this vacancy at this time.
Service Manager – Learning Disabilities Supported Living employer: Cartref Ni
Cartref Ni is an exceptional employer located in St Asaph, dedicated to making a meaningful impact in the lives of individuals with learning disabilities. Our supportive work culture fosters professional growth and development, offering competitive benefits such as a salary of £41,618 and enhanced holiday entitlement. Join us to be part of a passionate team that values leadership and commitment to excellence in care.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager – Learning Disabilities Supported Living
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Cartref Ni.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Cartref Ni!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Cartref Ni, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Cartref Ni or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager – Learning Disabilities Supported Living
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Cartref Ni:Before hitting send, make sure to tailor your application specifically to Cartref Ni! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Cartref Ni
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
