Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead teams to support individuals with learning disabilities in living meaningful lives.
- Company: Join Cartref Ni, a not-for-profit charity dedicated to inclusion and empowerment.
- Benefits: Competitive salary, enhanced holidays, pension scheme, and travel reimbursements.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while shaping inclusive services.
- Qualifications: Level 5 qualification in Leadership and at least three years in social care management.
The predicted salary is between 36000 - 60000 £ per year.
Are you a passionate leader who believes that every person with a learning disability has the right to live a full, independent and meaningful life? Do you want to use your skills to create change, not just manage but shape services? At Cartref Ni we are looking for a dynamic, values-driven Service Manager who is ready to stand up for people’s rights, champion inclusion and lead teams to make a genuine difference every single day to the people we support.
We put the rights of people, their voice, choice and control at the heart of everything we do, in line with the Social Services and Well-Being Act (2014) and the Welsh principles of co-production and wellbeing. We now have an exciting opportunity for an experienced social care manager to join our team. As a Service Manager, you will be at the frontline of making sure that everyone we support lives the life they choose.
Cartref Ni is a not-for-profit organisation and a registered charity that provides 24/7 support to adults with learning disabilities, enabling them to live in their own home in the counties of Conwy, Denbighshire and Flintshire. With offices located in St Asaph in North Wales, we have been operating for 35 years. We are a Platinum Investor in People and received a rating of excellent in all three categories in our last CIW inspection.
The Role
We are looking for an experienced and motivated Service Manager to join our team. You will oversee day-to-day operations across a small number of our supported living houses to ensure exceptional standards are maintained and to provide strong leadership to your teams. Although our charity operates across North Wales, Service Managers are allocated a small number of houses usually within one geographical area. The role is based on-site at our office in St Asaph, with regular travel to each of your houses. You will be supported by an Assistant Manager.
Key Responsibilities
- Provide effective leadership, supervision and development for staff teams
- Ensure all services meet regulatory standards and deliver outstanding support
- Oversee operational performance to include auditing, compliance and safeguarding
- Build positive relationships with the people we support, their families and external stakeholders
- Drive continuous improvement and promote person centred approaches
What We Offer
- A salary of £41,618
- A supportive, experienced and stable leadership team, and a good manager-to-staff ratio with your teams
- Enhanced company pension scheme with company matching
- Enhanced holiday entitlement which increases with service
- Permanent contract 37.5 hours per week
- Reimbursement of DBS and SCW fees
- Work-related mileage reimbursed at 40p per mile
What We’re Looking For
- Qualified to a level 5 or equivalent in Leadership within social care
- Registered as a Domiciliary Care Manager with SCW
- A minimum of three years’ experience in a social care management role, demonstrating strong leadership, safeguarding knowledge and a commitment to person-centred practice
- A passion for improving outcomes and service delivery
- Someone who is organised, resilient and committed to delivering a high-quality service
A full job description and person specification can be found on our website. To apply for this exciting role, please submit an online application form via our website, ensuring that you give a good level of detail within the relevant sections to really give us a flavour of why you’d be the right fit for this role and our organisation. The closing date for applications is 09:00 on 31st March and interviews are expected to take place during the week of 13th April. If you would like to learn more about the role in the meantime, please phone Sharon Burke (Operations Manager) at our office. Please note we are not accepting agency support with this vacancy at this time.
Service Manager – Learning Disabilities Supported Living employer: Cartref Ni
Contact Detail:
Cartref Ni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager – Learning Disabilities Supported Living
✨Tip Number 1
Get to know the organisation! Before your interview, dive into Cartref Ni's mission and values. Understanding their commitment to supporting individuals with learning disabilities will help you connect your passion for inclusion with their goals.
✨Tip Number 2
Showcase your leadership skills! Be ready to share specific examples of how you've led teams in the past. Highlighting your experience in creating positive change will resonate well with their focus on shaping services.
✨Tip Number 3
Prepare questions that matter! Think about what you want to know regarding their approach to person-centred care. Asking insightful questions shows your genuine interest and helps you assess if it's the right fit for you.
✨Tip Number 4
Apply through our website! Make sure to fill out the online application form thoroughly. The more detail you provide about your experience and passion for this role, the better chance you have of standing out to the hiring team.
We think you need these skills to ace Service Manager – Learning Disabilities Supported Living
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for supporting individuals with learning disabilities shine through in your application. We want to see how much you care about making a difference and championing inclusion.
Be Specific: When filling out the application, give us detailed examples of your past experiences. Highlight your leadership skills and how you've improved service delivery in previous roles. This helps us understand why you're the perfect fit!
Tailor Your Application: Make sure to align your application with our values and the job description. Use similar language and focus on how your experience matches what we're looking for. It shows us you’ve done your homework!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Cartref Ni
✨Know Your Values
Before the interview, take some time to reflect on your personal values and how they align with the mission of Cartref Ni. Be ready to discuss specific examples of how you've championed inclusion and supported individuals with learning disabilities in your previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you motivate and develop your teams. Think of concrete examples where you've successfully led a team through challenges or implemented person-centred practices that made a difference in service delivery.
✨Understand Regulatory Standards
Brush up on the Social Services and Well-Being Act (2014) and any relevant regulatory standards. Being able to discuss how you ensure compliance and maintain high-quality support will demonstrate your expertise and commitment to exceptional service.
✨Build Relationships
Think about how you build positive relationships with the people you support, their families, and external stakeholders. Be prepared to share stories that highlight your communication skills and ability to foster trust and collaboration within your teams.