At a Glance
- Tasks: Lead teams to support individuals with learning disabilities in living meaningful lives.
- Company: Join Cartref Ni, a not-for-profit charity making a real difference in people's lives.
- Benefits: Enjoy a competitive salary, enhanced holiday, and a supportive leadership team.
- Other info: Permanent role with excellent career growth opportunities and a focus on person-centred approaches.
- Why this job: Make a genuine impact by championing inclusion and improving service delivery.
- Qualifications: Level 5 qualification in Leadership within social care and three years of management experience.
Are you a passionate leader who believes that every person with a learning disability has the right to live a full, independent and meaningful life? Do you want to use your skills to create change, not just manage but shape services? At Cartref Ni we are looking for a dynamic, values-driven Service Manager who is ready to stand up for people's rights, champion inclusion and lead teams to make a genuine difference every single day to the people we support.
We put the rights of people, their voice, choice and control at the heart of everything we do, in line with the Social Services and Well-Being Act (2014) and the Welsh principles of co-production and wellbeing. We now have an exciting opportunity for an experienced social care manager to join our team. As a Service Manager, you will be at the frontline of making sure that everyone we support lives the life they choose. Cartref Ni is a not-for-profit organisation and a registered charity that provides 24/7 support to adults with learning disabilities, enabling them to live in their own home in the counties of Conwy, Denbighshire and Flintshire. With offices located in St Asaph in North Wales, we have been operating for 35 years. We are a Platinum Investor in People and received a rating of excellent in all three categories in our last CIW inspection.
The Role
We are looking for an experienced and motivated Service Manager to join our team. You will oversee day-to-day operations across a small number of our supported living houses to ensure exceptional standards are maintained and to provide strong leadership to your teams. Although our charity operates across North Wales, Service Managers are allocated a small number of houses usually within one geographical area. The role is based on-site at our office in St Asaph, with regular travel to each of your houses. You will be supported by an Assistant Manager.
Key Responsibilities
- Provide effective leadership, supervision and development for staff teams
- Ensure all services meet regulatory standards and deliver outstanding support
- Oversee operational performance to include auditing, compliance and safeguarding
- Build positive relationships with the people we support, their families and external stakeholders
- Drive continuous improvement and promote person centred approaches
What We Offer
- A salary of £41,618
- A supportive, experienced and stable leadership team, and a good manager-to-staff ratio with your teams
- Enhanced company sick pay scheme
- Enhanced company pension scheme with company matching
- Enhanced holiday entitlement which increases with service
- Permanent contract 37.5 hours per week
- Reimbursement of DBS and SCW fees
- Work-related mileage reimbursed at 40p per mile
What We're Looking For
- Qualified to a level 5 or equivalent in Leadership within social care
- Registered as a Domiciliary Care Manager with SCW
- A minimum of three years experience in a social care management role, demonstrating strong leadership, safeguarding knowledge and a commitment to person-centred practice
- A passion for improving outcomes and service delivery
- Someone who is organised, resilient and committed to delivering a high-quality service
A full job description and person specification can be found on our website. To apply for this exciting role, please submit an online application form via our website, ensuring that you give a good level of detail within the relevant sections to really give us a flavour of why you'd be the right fit for this role and our organisation. The closing date for applications is 09:00 on 31st March and interviews are expected to take place during the week of 13th April. If you would like to learn more about the role in the meantime, please phone Sharon Burke (Operations Manager) at our office. Please note we are not accepting agency support with this vacancy at this time.
Service Manager – Learning Disabilities Supported Living in Saint Asaph employer: Cartref Ni Ltd
As a local charity dedicated to person-centred support, we offer a nurturing and inclusive work environment where you can truly make a difference in the lives of individuals with learning disabilities. Our commitment to employee growth is evident through fully paid training and a clear pathway to higher pay rates as you achieve qualifications, all while enjoying a fixed shift pattern and generous benefits including enhanced pension schemes and company sick pay. Join us in Flint and be part of a team that values your contributions and prioritises the well-being of both staff and those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager – Learning Disabilities Supported Living in Saint Asaph
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work with learning disabilities. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show your passion during interviews! When you get that chance to chat with hiring managers, share your experiences and how they align with the values of Cartref Ni. Let them see your commitment to championing inclusion and improving lives.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Service Manager and how you'd handle them. This will show your problem-solving skills and readiness to lead teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! Make sure your application stands out by providing detailed examples of your leadership experience and commitment to person-centred practice. We want to see why you’re the perfect fit for us!
We think you need these skills to ace Service Manager – Learning Disabilities Supported Living in Saint Asaph
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for supporting people with learning disabilities shine through. We want to see how much you care about making a difference in their lives and how you can champion their rights.
Be Specific:Use specific examples from your past experiences to demonstrate your leadership skills and commitment to person-centred practice. We love hearing about real situations where you've made an impact, so don’t hold back!
Tailor Your Application:Make sure to tailor your application to the role and our values. Highlight how your experience aligns with the key responsibilities listed in the job description, and show us why you’re the perfect fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it makes it easier for us to keep track of all applications.
How to prepare for a job interview at Cartref Ni Ltd
✨Know Your Values
Before the interview, take some time to reflect on your own values and how they align with the mission of Cartref Ni. Be ready to discuss specific examples of how you've championed inclusion and supported individuals with learning disabilities in your previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you motivate and develop your teams. Think of concrete examples where you've successfully led a team through challenges or implemented person-centred practices that made a difference in service delivery.
✨Understand Regulatory Standards
Brush up on the Social Services and Well-Being Act (2014) and any relevant regulatory standards. Being able to discuss how you ensure compliance and maintain high-quality support will demonstrate your expertise and commitment to exceptional service.
✨Build Relationships
Be prepared to discuss how you build positive relationships with the people you support, their families, and external stakeholders. Share examples of how you've engaged with these groups to improve outcomes and foster a supportive environment.
