Part-Time Sales Associate Selfridges - 3 days per week

Overview

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How Will You Make an Impact

In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique. Availability required.

Responsibilities

• Sales Achievements
  • Ensures a unique and exceptional client experience.
  • Adapts according to client needs and motivations.
  • Strives to always improve and surprise the client.
  • Deals with ease during negotiations and objections.
  • Transmits the passion and values of the Maison.
  • Acts as the privileged contact for the client in case of After Sales.
  • Meets individual and boutique targets, both quantitative and qualitative.
• Client Relationship & Portfolio Development
  • Cultivates strong client relationships and develops client loyalty.
  • Efficiently develops the client portfolio.
  • Execute targeted CRM actions.
  • Engage in client events and acts as an Ambassador of the Maison.
• Boutique Operations
  • Respects all brand and boutique policies and procedures.
  • Support with stock inventories.
  • Support with setup and breakdowns at opening and closing of the boutique.
  • Adhere with Visual Merchandising guidelines.
  • Assists with special projects when requested.
  • Undertake administrative tasks and stock room related tasks when required.

Experience & Qualifications

• A proven track record of successful achievement within a luxury retail environment.
• A sales-oriented and target-driven background.
• Excellent customer service credentials.
• A strong communicator with empathy and good interpersonal competences.
• Result- and action-oriented with a strong entrepreneurial mindset.
• Fluent in English (additional languages are beneficial).

What We Offer

At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. We welcome a workplace where differences can be leveraged and provide equal opportunity for all.