At a Glance
- Tasks: Deliver exceptional client experiences and drive sales in luxury retail.
- Company: Join the prestigious Cartier Maison during the festive season.
- Benefits: Gain valuable experience in luxury watches and jewellery with a dynamic team.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a renowned brand and develop your career in luxury retail.
- Qualifications: Experience in luxury retail and strong customer service skills required.
JOB MISSION
In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique.
MAIN ACCOUNTABILITIES
Sales Achievements
- Ensures a unique and exceptional client experience.
- Adapts according to client(s) needs and motivations.
- Strives to always improve and surprise the client(s).
- Deals with ease during negotiations and objections.
- Transmits the passion and values of the Maison.
- Acts as the privileged contact for the client(s) in case of After Sales.
- Meets individual and boutique targets, both quantitative and qualitative.
Client Relationship & Portfolio Development
- Cultivates strong client relationships and develops client loyalty.
- Efficiently develops the client portfolio.
- Execute targeted CRM actions.
- Engage in client events and acts as an Ambassador of the Maison.
Boutique Operations
- Respects all brand and boutique policies and procedures.
- Support with stock inventories.
- Support with set up and breakdowns at opening and closing of the boutique.
- Adhere with Visual Merchandising guidelines.
- Assists with special projects when requested.
- Undertake administrative tasks and stock room related tasks when it's required
ROLE REQUIREMENTS
- A proven track record of successful achievement within a luxury retail environment
- A sale orientated and target driven background
- Excellent customer service credentials
- A strong communicator with empathy and good interpersonal competences
- Result and action oriented with strong entrepreneurial mind-set
- Fluent in English (additional languages are beneficial)
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Cartier, Sales Associate (Seasonal FTC) in London employer: Cartier
Cartier is an exceptional employer that values diversity and inclusion, fostering a creative work environment where employees can thrive. Located in the vibrant Greater London area, we offer our Luxury Boutique Ambassadors not only competitive benefits but also opportunities for personal and professional growth within the luxury retail sector. Join us to be part of a team that prioritises client experience and operational excellence, making every day rewarding and meaningful.
