Boutique Assistant - New Bond Street (12 month FTC)

Boutique Assistant – New Bond Street (12 month FTC)

Join to apply for the Boutique Assistant – New Bond Street (12 month FTC) role at Cartier.

How will you make an impact?

As an Ambassador of the Maison, you will be responsible for welcoming clients, managing waiting time, and ensuring that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale and participate in daily boutique operations.

What will be your mission?

Client Welcoming and Waiting Time Management

• Upholds the Cartier image by always maintaining a professional demeanor
• Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalism
• Welcomes and greets the client upon arrival in the boutique and/or boutique area
• Manages client waiting times, directs clients to a waiting area and ensures that the client is being taken care of by a member of the Hospitality team (if relevant)
• Provides information and storytelling about the Maison and the boutique
• Ensures the client flow is smooth within the boutique

Sales Assistance

• Coordinates between Sales Associates and Stock Admin/Cashier/Voituriers, etc.
• Gift wrapping and management of the packaging area
• Accompanies the clients to the door upon departure
• Assists with Care Service duties (bringing pieces, etc.) without handling payments

Daily Boutique Operations

• Ensures the overall boutique environment is impeccable
• Respects all group, Maison and boutique policies, procedures and guidelines
• Supports stock inventories, price labeling
• Participates in the set up and breakdown at opening and closing of the boutique
• Participates in the implementation of Visual Merchandising guidelines
• Orders boutique facilities (bags, drinks, edition material, office facilities, etc.)

How will you experience success with us?

• Experience in client service role (within the luxury industry is preferred)
• Excellent communication and interpersonal skills
• Ability to take initiatives and be adaptable
• Strong team player
• Fluent in English (additional languages are a plus)

What do we offer?

At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Quite simply, Cartier is a place like no other. Welcome to our Maison!

Who are we?

As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.

Your Journey With Us

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• Initial screening call with Richemont Talent Team
• Interview with the Hiring Manager
• Interview with the HR Manager

Seniority level

Associate

Employment type

Full-time

Job function

Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Cartier by 2x.