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- Tasks: Welcome clients, manage waiting times, and support boutique operations at Harrods.
- Company: Join the prestigious Cartier team in a luxury retail environment.
- Benefits: Gain valuable experience in a supportive and inclusive workplace.
- Why this job: Be an ambassador for a renowned brand and enhance your client service skills.
- Qualifications: Experience in client service, excellent communication, and a team player attitude.
- Other info: Opportunities for personal and professional growth in a dynamic luxury setting.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an Ambassador of the Maison to welcome clients, manage waiting times, and support efficient boutique operations. You will assist Sales Associates during sales and participate in daily boutique operations.
Responsibilities
- Client Welcoming And Waiting Time Management: Upholds the Cartier image with professional demeanor; provides a consistently excellent client experience; greets clients on arrival; manages waiting times and directs clients to waiting areas; informs clients about the Maison and the boutique; ensures smooth client flow within the boutique.
- Sales Assistance: Coordinates between Sales Associates and Stock Admin/Cashier/Voituriers; manages gift wrapping and packaging area; accompanies clients to the door upon departure; assists with Care Service duties as needed.
- Daily Boutique Operations: Maintains an immaculate boutique environment; respects all group, Maison and boutique policies; supports stock inventories and price labeling; participates in opening and closing set ups; supports Visual Merchandising guidelines; orders boutique facilities as needed.
Experience and Skills
- Experience in a client service role (luxury industry preferred)
- Excellent communication and interpersonal skills
- Ability to take initiative and be adaptable
- Strong team player
- Fluent in English; additional languages are a plus
What We Offer
At Cartier, we value diversity and inclusion and are committed to providing equal opportunity for all. We aim to create a workforce that represents the diversity of our clients and communities.
Who We Are
Cartier is a place where singularity thrives together. We value the uniqueness of our people and strive to create a workplace where differences are leveraged. We offer opportunities to gain experience professionally and personally in a supportive environment that inspires Cartier creations.
Your Journey With Us
We provide a valuable recruitment process that enables you to gain exposure to key decision makers:
- Initial screening call with Richemont Talent Team
- Interview with the Hiring Manager
- Interview with the HR Manager
Boutique Assistant - Harrods (12 month FTC) employer: Cartier
Contact Detail:
Cartier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Assistant - Harrods (12 month FTC)
✨Tip Number 1
Get to know the brand! Before your interview, dive deep into Cartier's history and values. This will not only impress the hiring team but also help you connect your personal experiences with the brand's ethos.
✨Tip Number 2
Practice your client interaction skills. Since the role is all about providing an excellent client experience, role-play scenarios with friends or family to get comfortable with greeting clients and managing waiting times.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your adaptability and initiative will resonate well with the boutique's collaborative environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Cartier family. Don’t miss out on this opportunity!
We think you need these skills to ace Boutique Assistant - Harrods (12 month FTC)
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for the luxury industry shine through. We want to see how you connect with the Cartier brand and what makes you excited about being an Ambassador of the Maison.
Highlight Your Client Service Skills: Make sure to emphasise any experience you've had in client service roles, especially in luxury settings. We’re looking for those excellent communication skills and that ability to create a memorable client experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Cartier.
How to prepare for a job interview at Cartier
✨Know the Brand Inside Out
Before your interview, make sure you research Cartier thoroughly. Understand their history, values, and what makes them stand out in the luxury market. This knowledge will help you demonstrate your passion for the brand and show that you're a perfect fit for the role.
✨Showcase Your Client Service Skills
Since the role involves client welcoming and support, prepare examples from your past experiences where you've excelled in client service. Highlight how you managed waiting times or created a memorable experience for clients, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Being a strong team player is crucial for this position. Think of instances where you've collaborated effectively with others to achieve a common goal. Share these stories during your interview to illustrate your ability to work harmoniously within a team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the boutique operations and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.
